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Barista @ Hotel Roanoke & Conference Center

Hotel Resource

Location: Roanoke, Virginia 24157
Type: Full-Time, Non-Remote
Posted on: February 1, 2024
**Other**
**Barista @ Hotel Roanoke & Conference Center**
Barista @ Hotel Roanoke & Conference Center Benchmark Hospitality Roanoke VA
**Barista @ Hotel Roanoke & Conference Center**
**Company:**
Benchmark Hospitality
**Location:**
US
**Category:**
Other
**Degrees Required:**
Not Specified
**Employment Type:**
Full-Time
**Manages Others:**
No
**Requirements:**
**Come be a part of something bigger!**
More than 10,000 dedicated employees around the world bring their unique talents, expertise and experiences to work every day with Benchmark. Our strength lies in our **diversity**, **positive service attitude** and **determination** to succeed. Come be a part of our Be the Difference culture, where every employee, at every level, in every job strives to capture moments when they can provide memorable, personalized service to our guests, coworkers, and communities.
We are a strong believer in offering our employees **Work-Life Effectiveness** through, practices, policies, and programs to help our employees achieve success at both work and home. Here are just some of the great benefits we offer:
* Full Time employees have access to Medical and Dental insurance to fit your needs
* Benchmark University (You can grow both personally and professionally through on-line webinars and self-study courses)
* 401K match (Let us help you build your financial future)
* Companywide Hotel Room Discounts (Who doesn't love to get away)
* Paid Time Off
* Employee Assistance Program (We are here to support you)
* Employee family events (bring the kids!)
* Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few
* Many more, please inquire for more details
The Hotel Roanoke & Conference Center, Curio Collection by Hilton has been awarded the esteemed AAA Four Diamond Designation Rating for lodging and restaurants for the third straight year. The hotel is part of the exclusive Curio Collection by Hilton, a global portfolio of upper upscale, one-of-a-kind hotels and resorts all celebrated for their individuality.
Built in 1882, the Tudor-style Hotel Roanoke is listed on the National Register of Historic Places, and is a member of the International Association of Conference Centers. The Hotel Roanoke & Conference Center is located in the Gainsboro neighborhood of Roanoke, Virginia.
The Hotel Roanoke & Conference Center today features 329 luxuriously appointed guestrooms and a 63,000- square-foot, high-tech conference center. It is a joint project of Hotel Roanoke LLC, the City of Roanoke and Virginia Tech.
Discover our beautiful, historic hotel at http://www.hotelroanoke.com.
What you will have an opportunity to do:
We are looking for a highly motivated, customer focused Barista to join our team! Barista's are the face of our Coffee Shop...Steam, and responsible for our customers' experiences. A Barista's responsibilities include ensuring our guests receive prompt service, quality coffee selection and smooth purchase and preparation. This individual will need to be quick on your feet and have an engaging attitude.
If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!
Your role:
* Prepare the coffee shop pre-shift for the service ahead
* Greet guests as they arrive or move about the coffee shop
* Guide guests on their coffee journey through descriptive selling of the menu
* Be accurate in your order taking, confirming all special requests
* Be the master of the menu, understanding the details to enhance the conversation
* Work collaboratively with other barista's and kitchen/bar staff
* Assist guests who have concerns to guide them to a resolution that leaves them happy
* Finalize the experience through timely and accurate bill presentation
* Someone with an engaging and welcoming personality
* Someone who is descriptive and can sale
* Someone with prior experience making and serving specialty coffee drinks
* Someone with knowledge of wine, beer, cocktails, and spirits
* Someone who can work under pressure in a fast-paced environment
* Someone with a passion for creating an exceptional experience for all guests
* Someone with excellent communication skills
***Benchmark Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.***