Job Type: Full time
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.Job DescriptionWe are currently seeking a Mortgage Tax and Escrow Specialist for our Property Tax Teams. This Mortgage Tax and Escrow Specialist will be responsible for the maintenance of tax records, monitoring for active tax service contracts, and conducting tax research on mortgaged properties in accordance with government guidelines, Service Level Agreements, and U.S. Bank policies/procedures. An ideal candidate will posses exceptional communication skills both verbal and written, along with a keen aptitude for research, strong time management and attention to detail skills.Additional Responsibilities:Ensures accurate and timely tax disbursements of real estate taxes on escrow and non-escrow accounts.Monitors the work of the outsourced tax vendor and aids in resolving other tax-related issues.Provides supporting documentation to the vendor to assist in their research.Handles inbound and outbound calls to engage with both internal and external partners providing assistance and addressing specific needs.Basic QualificationsHigh school diploma or equivalentFour or more years of experience in business and general office environmentPreferred Skills/ExperienceStrong understanding of the business and perfected office skillsWell-developed reading, writing and mathematical skillsAbility to manage multiple tasks/projects and deadlines simultaneouslyAbility to collect and organize informationAbility to be flexibleAbility to identify and resolve exceptions and to interpret dataProficient computer navigation skills using a variety of software packages including Microsoft Office applicationsEffective verbal and written communication skillsThis position is hybrid, i.e., working typically 3 days at listed U.S. Bank location with flexibility to work remotely the other 2 days. #CBBO#USBOpsIf there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants. Benefits: Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):Healthcare (medical, dental, vision)Basic term and optional term life insuranceShort-term and long-term disabilityPregnancy disability and parental leave401(k) and employer-funded retirement planPaid vacation (from two to five weeks depending on salary grade and tenure)Up to 11 paid holiday opportunitiesAdoption assistanceSick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by lawEEO is the LawU.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS EEO poster.  E-VerifyU.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, US Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401k contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $20.00 - $23.65 - $26.02Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.