Job Description Job Description
Job Description: ITIL Practitioner
Position Overview:
We are seeking an experienced ITIL Practitioner to join our team. The ITIL Practitioner will be responsible for implementing and maintaining IT service management processes based on ITIL best practices. This role will involve collaborating with various teams to improve service delivery, enhance efficiency, and ensure alignment with business objectives.
Key Responsibilities:
1. Implement and manage IT service management processes based on ITIL framework.
2. Collaborate with stakeholders to understand business requirements and translate them into IT service management solutions.
3. Define, document, and maintain service management policies, processes, procedures, and standards.
4. Conduct regular reviews and assessments to identify areas for improvement and optimize service delivery.
5. Develop