Job Description
This position will work 2, 12-hours shifts Saturday and Sunday.
12:00 am- 12:30 pm or
12:00 pm -12:30 am
Summary/objective:
The Milieu Specialist will promote a therapeutic environment that is trauma-informed and recovery-oriented. The Milieu Specialist will de-escalate crisis situations, teach coping strategies, and provide input into planning.
Essential functions:
Serves as the clinical support resource person to clients/families
*
Promotes an environment that supports a fundamental respect for all individuals, that enhances the client's overall experience and provides a safe and respectful person-centered model of care.
*
Facilitates interpersonal competencies su.ch as learning adaptive coping, interaction, and relationship skills.
*
Promotes a calm milieu by providing individual support to clients/families.
*
Actively manage the milieu through interactions with individual clients on a regular/frequent basis.
*
Functions as a role model for clients in crisis to show ways to effectively relate to others, to get one's needs met, to enhance/develop social competencies and interpersonal awareness; serves as a resource and point of contact for information, guidance, and support for clients.
*
Works in collaboration with staff and the treatment team; communicates in a warm and empathetic manner.
*
Ensures a compassionate, high quality, exemplary customer driven and trauma informed culture; validate the patient's needs and rights.
*
Be mindful of times of increased activity or stress in the milieu to prevent escalation.
*
Redirect unhealthy/risky behaviors on the spot by giving feedback and alternative strategies, de-escalate clients and in emergencies provide appropriate crisis intervention techniques to maintain clients in a least restricting manner.
*
Complete all agency documentation in a timely manner.
Additional Information
Competency (knowledge, skills and abilities): * Knowledge of and experience with crisis de-escalation, crisis/safety planning, and first aid. * Knowledge of integrated care. * Knowledge of social determinants of health. * Skills in advocacy, organization, and communication. * Knowledge of local resources and supports. * Ability to effectively manage a crisis and link to necessary supports and services. Work environment : Crisis stabilization setting with room temperature and primarily inside an office. Providing transportation as needed. Physical demands: While performing the duties of this job, the employee is regularly required to sit, stand, walk, bend and lift objects of up to 25 pounds. They may drive from time to time to link a client to a service, support, or return from crisis services or provide follow-up services in the home/community. Required education and experience: Associate degree in social work, psychology, or other mental health related field preferred; High School Diploma with experience will be considered in lieu of a degree. Preferred education and experience: Two years of experience preferred. Additional eligibility qualifications: * ASIST Training * CRS training/certification * Handle with Care training * QPR/Mental Health First Aid. * Willingness to travel as needed and work with clients, their families and supports in crisis. * Valid driver’s license and good driving record. Affirmative action plan/equal employment opportunity (AAP/E Visit the Employer site for more details.