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TurboTax Product Expert

Intuit Turbo Tax

Location: New Ulm, Minnesota 56073
Type: Non-Remote
Posted on: February 21, 2024
We're looking for YOU!
Join TurboTax as a TurboTax Product Expert and be the friendly face our customers rely on during tax season. We're looking for individuals with excellent communication skills and a passion for assisting others. As a TurboTax Product Expert, you'll play a crucial role in ensuring our customers have a seamless tax filing experience. If you're a problem-solver who enjoys helping people, we invite you to be part of our team. Apply now to join TurboTax and make tax season less taxing for everyone.
Get paid $18+ per hour²
Receive $300 bonus for 5 days of training¹
• 5 days of training, 8hr/day with 1hr lunch break
• Build your own schedule with flexible hours anytime between 8am EST and 10pm EST Monday to Sunday³
• You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate.
To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:
• This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions.
• Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically.
• The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.
¹ To receive the $300.00 paid training bonus, if the following criteria are met: Must complete all 5 days of training, graduate, and complete 10 calls .
² Starting Pay $18.00 gross per hour. You must work a minimum of 20 hours per week or 40 hours per cycle from Monday to Sunday, between 8AM and 10PM EST. Fees apply ($2.00 per hour Marketplace Licensing Fee and $1.00 LiveXchange Service Fee). .
³Build your own schedule from available hours of business.