Titan America LLC is a leading environmentally and socially progressive heavy building materials company located in the eastern United States. Titan America is part of TITAN Group, an independent, multi-regional producer of cement and other related building materials. Our products include cement, aggregate, ready-mixed concrete and fly ash beneficiation. TITAN Group has a record of continuous growth since its establishment in 1902. It has expanded its production and distribution operations into 13 countries, employing more than 5,500 people. Our products protect human life and personal property, improve the quality of life, generate economic prosperity and connect society. We have an excellent opportunity for a Sales Administrator Representative in our Roanoke, Virginia office. This non-exempt position will report directly to the Mid-Atlantic Sales Administration Manager. Responsibilities include, but are not limited to, the following: Develop extensive working relationships with customers, as well as other departments (Sales, Logistics, etc.) to ensure customer needs are addressed. This will include the providing of freight rates, pricing and other documents as needed. Responsible for the set-up and maintenance of Customers Master files in SAP (ship to, pricing, freight, fuel surcharges.) Partner with Accounts Receivable, Accounts Payable, and Credit departments to anticipate issues that may arise. Work with the accounting group on inventory issues, internal pricing or freight issues and ticket entry resolution. Provide pricing and various other reports as requested. Work with Accounts Receivable, Sales Representatives and Customers to resolve disputed payments which would include documenting pricing, tonnages and mathematical calculations. Work with Freight Payables Clerk to resolve freight discrepancies. Interact with external and internal customers with invoice resolution. Assist collection efforts by providing support documents to customers in a timely manner. Work with multiple groups while establishing new terminal/plant setups. Qualifications and Skills: Associates Degree in Business Administration, Finance, or Accounting is strongly preferred . Ambitious person with exceptional organizational skills, excellent attention to detail and the ability to work in independently or with a team. Excellent communication skills with professional decorum over the phone and written. Strong mathematical ability to resolve payment discrepancies. Proficient in Microsoft applications (Word, Excel, Outlook, etc., PowerPoint a plus) Knowledge of SAP is a strong plus. Experience and Availability: Experience working in Customer Service is a must. Logistics and/or Accounts Receivable experience is a definite plus. Knowledgeable in the Building Materials/Construction industry and strong plus (Cement, Aggregate, Fly Ash, Ready-Mix, and Block.) Availability to work over-time to meet customer needs is required if needed Success begins with hiring the right people to partner with us as we grow and develop our businesses. People are central to everything we do. It is through their efforts and talents that Titan has been successful for over 100 years. Titan America is an Equal Employment Opportunity (EEO) / Affirmative Action employer and welcomes all qualified applicants.  Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or other legally protected status. Job Type: Temporary Pay: From $19.00 per hour Benefits: Flexible schedule Schedule: 8 hour shift Day shift Monday to Friday Experience: Administrative Support: 2 years (Preferred) Customer service: 1 year (Preferred) Work Location: In person
Salary: From $19 an hour
Employment Type: Temporary
Qualifications
[ "Administrative Support: 2 years (Preferred)", "Customer service: 1 year (Preferred)" ]