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Parks & Trails Associate- Southern Region

Minnesota Department of Natural Resources

Location: Minnesota Lake, Minnesota
Type: Full-Time, Part-Time, Non-Remote
Posted on: February 2, 2024
Parks & Trails Associate- Southern Region
Working Title: Parks & Trails Associate- Southern Region
Job Class: Parks & Trails Associate
Agency: MN Department of Natural Resources
• Who May Apply: Open to all qualified job seekers
• Date Posted: 02/01/2024
• Closing Date: 09/30/2024
• Hiring Agency/Seniority Unit: Department of Natural Resources
• Division/Unit: Parks & Trails Region 4
• Work Shift/Work Hours: Varies
• Days of Work: Varies
• Travel Required: No
• Salary Range: $18.50 - $24.66 / hourly
• Classified Status: Classified
• Bargaining Unit/Union: 203 - Service/ AFSCME and 218 - Insufficient Work Time
• Work Area: Various locations in Southern Minnesota
• Telework Eligible: No
• Designated in Connect 700 Program for Applicants with Disabilities: Yes
Make a difference in the lives of Minnesotans.
The work you’ll do is more than just a job. Join the talented, engaged and inclusive workforce dedicated to creating a better Minnesota.
The Department of Natural Resources (DNR) Division of Parks and Trails vision is to create unforgettable park, trail, and water recreation experiences that inspire people to pass along the love for the outdoors to current and future generations.
This is a continuous posting that will be used to fill multiple part-time and full-time seasonal vacancies throughout the Southernregion of Minnesota. To find which State Park and Trail locations you may be interested in, search our parkfinder map . The Southern Region generally includes locations south of New London and west of Hutchinson and Owatonna, MN. Interested applicants should select ALL locations they would like to be considered for. Applicants will be contacted when an opening in one of their selected locations becomes available.
The DNR is currently seeking multiple Parks and Trails Associates. The typical anticipated season dates are from April through October; however, the actual season dates may start later or end earlier to meet contractual obligations or agency needs. Work hours vary, and may include evenings, weekends, and holidays. Shifts will vary depending on location and will be discussed as part of the interview process.
This position serves the public, registers campers and lodgers, sells vehicle permits, collects fees, distributes information, and presents a favorable image to the public. This position also performs light maintenance work and cleaning and may perform night security duties as scheduled.
Responsibilities include, but are not limited to:
• Sell park vehicle permits, merchandise items and consumables, register campers, rent buildings, and collect fees so that visitors are charged the current rate for all goods and services. Act as a representative of the DNR, Division of Parks and Trails.
• Provide information to the public, give verbal directions and hand out information as requested, so that all visitors are made aware of rules, facilities, and activities available in the park and surrounding area in a way that a positive image of Minnesota State Parks is generated.
• Provide communication with park personnel and keep supervisors informed so that adequate control is maintained over public activities throughout the park.
• Clean buildings, grounds, and facilities as directed, to request and select proper cleaning equipment and supplies, and to maintain cleanliness.
• Perform security so that parks and trails visitors and state park and trail property and resources are protected from unsafe conditions, illegal acts, or other dangerous or damaging situations.
• Organize reservations, assist in compiling weekly income report, document visitor use and provide miscellaneous clerical support so that effective visitor service, attendance and fiscal accountability are maintained.
Applicants to this posting will be considered after the seven (7) day internal bidding process has completed. DNR employees who would like their application considered via the bidding process must submit their application to the separate bid-only vacancy postings accessible through Self-Service. DNR employees who are not eligible bidders should apply to this vacancy.
Minimum Qualifications
• Ability to manage work tasks effectively and work independently with limited supervision while prioritizing customer service.
• Ability to be a team player sufficient to help colleague’s complete tasks efficiently and safely.
• Ability to handle uncertain situations with a focus on problem solving related to customer service.
• Skill in welcoming a diverse visitor base to Minnesota State Parks and Trails Units.
• Ability to operate point of sale systems and computers to accurately count and collect fees.
• Skill in customer service sufficient to interpret and explain program information to customers, clients, and coworkers, such as policy, procedures, eligibility requirements, application details, and payment methods in a patient and unbiased manner.
• Skill in math sufficient to make change, apply simple formulas, calculate account balances and amounts owed.
Preferred Qualifications
Experience or training in a work or educational setting in any of the following:
• Software such as Microsoft Office, including Word, Excel, PowerPoint, and Outlook
• Retail sales and/ or customer service.
• Database and records management sufficient to accurately file and categorize documents
• First Aid and CPR training or certification.
Additional Requirements
*This position requires an unrestricted Class D Driver’s License with a clear driving record*
Applicants must have the ability to meet the physical requirements and work in the environmental conditions of the position, with or without reasonable accommodations.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
It is policy of the Department of Natural Resources that all candidates submit to a background check prior to employment. The background check may consist of the following components:
• Conflict of Interest Review
• Criminal History Check
• Education Verification
• Employment Reference / Records Check
• License / Certification Verification
How To Apply
Applicants to this posting will be considered after the seven (7) day internal bidding process has completed. DNR employees who would like their application considered via the bidding process must submit their application to the separate bid-only vacancy postings accessible through Self-Service. DNR employees who are not eligible bidders should apply to this vacancy.
Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the job information line at 651-259-3637 or email For additional information about the application process, go to
If you have questions about the position, contact Jonah Moline at or 320-674-0761.
If you are an individual with a disability and need reasonable accommodation to assist with the application process, please contact the ADA Coordinator at To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Becky Keller at
Why Work for Us
Diverse Workforce
We are committed to continually developing a workforce that reflects the diversity of our state and the populations we serve. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve the people of Minnesota.
A recent engagement survey of State of Minnesota employees found:
• 95% of employees understand how their work helps achieve their agency’s mission
• 91% of employees feel trusted to do their jobs
• 88% of employees feel equipped to look at situations from other cultural perspectives when doing their job
• 87% of employees report flexibility in their work schedule
Comprehensive Benefits
Our benefits aim to balance four key elements that make life and work meaningful: health and wellness, financial well-being, professional development, and work/life harmony. As an employee, your benefits may include:
• Public pension plan
• Training and professional development
• Paid vacation and sick leave
• 11 paid holidays each year
• Paid parental leave
• Low-cost medical and dental coverage
• Prescription drug coverage
• Vision coverage
• Wellness programs and resources
• Employer paid life insurance
• Short-term and long-term disability
• Health care spending and savings accounts
• Dependent care spending account
• Tax-deferred compensation
• Employee Assistance Program (EAP)
• Tuition reimbursement
• Federal Public Service Student Loan Forgiveness Program
Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.
Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. The State of Minnesota recognizes that a diverse workforce is essential and strongly encourages qualified women, minorities, individuals with disabilities, and veterans to apply.
We will make reasonable accommodations to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email and indicate what assistance is needed.
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