Account Executive
Sell LTL and TL transportation services, along with other services such as warehousing and storage. Develop relationships built on trust to solicit and acquire new sales, increase sales volume, and maintain existing accounts within an assigned region.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
• Increase sales volume by acquiring new accounts and selling additional services to current customers.
• Establish professional working relationships with customers, managers, co-workers, and drivers.
• Provide bi-weekly sales updates at planning meetings with the operations team.
• Travel daily to meet with prospects and/or current customers.
• Perform cold calls and calls by appointment.
• Determine customers’ needs by gathering information needed to prepare rate quotes.
• Maintain records of contacts with prospects and current customers.
• Complete sales reporting to include customer profiles, sales reports, itineraries, mileage reports, and expense reports.
• Entertain customers, as needed.
• Always maintain a professional image.
• Make collection calls for personal accounts past due.
• Complete applicable paperwork in a manner consistent with established company guidelines.
• Ensure customer satisfaction through follow-up conversations.
• Utilize company software for various sales functions.
PERFORMANCE MEASUREMENTS
• Work quality
• Teamwork
• Problem solving/decision making
• Communication
• Customer focus
• Job Knowledge
• Accountability
EDUCATION/CERTIFICATION:
• High school diploma or GED.
REQUIREMENTS:
• Must have and must maintain a valid driver’s license.
REQUIRED KNOWLEDGE:
• Proficient in Microsoft Office (Word, Excel, Outlook), and internet.
• Working knowledge of multi-line phone system and office machines, such as fax machine and copier.
EXPERIENCE REQUIRED:
• Three to five years related experience, trucking industry preferred.
SKILLS/ABILITIES:
Ability to work effectively with a wide-variety of people, ability to perform work accurately and thoroughly, ability to use thinking and reasoning to solve a problem, ability to communicate effectively with others using the spoken work and to communicate clearly and concisely in writing, ability to take care of customer’s needs while following company procedures, ability to make critical decisions while following company procedures, ability to find a solution for or to deal proactively with work-related problems, and possessing the trait of being organized or following a systematic method of performing a task. Must type 40 wpm
Transportation, Logistics, Supply Chain and Storage, Truck Transportation, and Freight and Package Transportation
Sales and Business Development
Full-time