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PM Front Desk Agent/Shuttle Driver

Crescent Hotels & Resorts

Location: Conestee, South Carolina
Type: Full-Time, Non-Remote
Posted on: November 21, 2023
PM Front Desk Agent/Shuttle Driver
Description
Perform duties of Bell person including assisting guests with luggage, performing pick-ups and drop-offs at the airport, assisting guests upon check-in and check-out and assisting with and checking luggage as needed.
As a Front Desk Agent, You Would Be Responsible For Greeting And Registering Guests And Checking Guests Out Of The Hotel In The Hotel's Continuing Effort To Deliver Outstanding Guest Service And Financial Profitability. Specifically, You Would Be Responsible For Performing The Following Tasks To The Highest Standards:
• Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her
• Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards
Qualifications
Behaviors
Preferred
• Team Player: Works well as a member of a group
• Enthusiastic: Shows intense and eager enjoyment and interest
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Motivations
Preferred
• Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Hospitality
Project Management and Information Technology
Full-time