Front Desk Representative
Company Description
Hampton is an award-winning leader in the upper-midscale hotel segment. The brand comprises Hampton Inn, Hampton Inn & Suites, and Hampton by Hilton, with more than 2,700 properties in 32 countries globally. All hotels offer warm surroundings and a friendly service culture, defined as “Hamptonality”, supported by a 100% Satisfaction Guarantee. The high-quality accommodations, in-room conveniences, and the latest technology combined with numerous locations and consistent offerings make Hampton the fastest-growing hotel brand in its segment.
Role Description
This is a full-time on-site role for a Front Desk Representative located in Dublin, VA. The Front Desk Representative will be responsible for greeting guests, assisting with reservations, performing receptionist duties, providing excellent customer service, and communicating with various departments.
Qualifications
• Phone Etiquette and Receptionist Duties
• Customer Service skills
• Experience with Reservation systems
• Excellent Communication skills
• Ability to multitask and work under pressure
• Strong organizational skills
• Experience in the hospitality industry is a plus
• High School Diploma or equivalent
FULL_TIME