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Human Resource Learning Specialist

City of Roanoke, Virginia

Location: Roanoke, VA 24011
Type: Full-Time, Non-Remote
Posted on: February 13, 2024
Human Resource Learning Specialist
Salary
$41,890.00 - $65,000.00 Annually
Location
Roanoke, VA
Job Type
Full-Time
Job Number
02308
Department
Department of Human Resources
Division
Human Resources
Opening Date
02/14/2024
Closing Date
3/13/2024 11:59 PM Eastern
• Description
• Benefits
• Questions
Description The City of Roanoke is seeking a dynamic learning professional to evaluate City training needs and designs curriculum that addresses identified needs and supports the organization's vision, values, goals, and objectives. Develops classroom, self-paced online, and instructor-led virtual professional and leadership development, interpersonal and team skills and training activities for all levels of employees. Conducts training in the classroom and instructor-led virtual courses. Conducts needs analysis for training, skill development, and skill assessment purposes. Prepares training calendars and training facilities. Excellent communication and facilitation skills/instructor skills; at ease moderating large groups. Strong organization, administrative, and attention to detail skills. High level of PC proficiency, including Microsoft Office Suite, Camtasia and Adobe Creative Cloud suite, and Canva. Strong interpersonal and communication skills; ability to interact with all levels of employees and work with cross-functional teams. Solid project management skills. Strong initiative; ability to work independently. Bachelor's degree from a four-year college or university with major work in human resources, adult education, instructional design or related field; three to five years related experience and/or training in the development and implementation of an organization-wide training program; familiarity with Human Resources (two years of professional Human Resource, preferred); or equivalent combination of education and experience. Professional experience in designing asynchronous and synchronous courses preferred.  Must possess a valid appropriate driver's permit issued by the Commonwealth of Virginia. Professional Certification issued by ATD (Workplace Instructional Design or Workplace Elearning Design and Development, or Training Development), IPMA-CP or SHRM-CP is preferred or be willing to earn one of these certifications within 3 years of employment.
Examples of Duties SUMMARY
Evaluates City training needs and designs curriculum and courses that addresses identified needs and supports the organization’s vision, values, goals, and objectives
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Conducts professional development, leadership development, and team skills activities for all levels of employees.
Facilitates and/or coordinates New Employee Orientation sessions onsite and/or online.
Creates customized training based on departmental needs.
Identifies, facilitates, and develops employee training courses (instructor-led and online self-paced) on a variety of subject matters based on organization needs.
Follows standard ADDIE instructional design process or other similar instructional design processes.
Manages the daily activities of the LMS.
Conducts needs analyses for training, skill development, and skill assessment purposes.
Prepare and maintain training calendars, coordination of training activities, and training facilities.
Conducts training sessions utilizing various methods including classroom, instructor-led virtual and many participatory learning activities.
Designs online job aids and tutorials to support classroom and online instruction.
Possess the ability to multi-task and manage competing priorities.
Evaluates the effectiveness of training programs through surveys, follow- up communication with training participants to drive continuous improvement programs.
Provides coaching and consultation to employee work teams to facilitate personal and organizational effectiveness.
Familiarity with multiple focus areas in Human Resources: i.e. FMLA, EEOC, ADA, Labor Relations, Compensation, Recruitment, and Performance Management.
Familiarity with the basic knowledge of federal and state laws pertaining to Human Resources with some knowledge of federal and state laws in the area of focus.
Proficient in Microsoft Office products.
May serve as project lead for various specialized training projects.
Work independently with minimal supervision, as well as within a team environment.
Manage confidential/sensitive data & information with a high degree of confidentiality.
Be able to prioritize, problem solve and think critically and make sound judgments.
Demonstrate moral and ethical integrity.
Manage time effectively.
Performs other related duties as assigned.
SUPERVISORY RESPONSIBILITIES
This position has no supervisory responsibilities
Typical Qualifications QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Bachelor's degree from a four-year college or university with major work in human resources, adult education, instructional design or related field; three to five years related experience and/or training in the development and implementation of an organization-wide training program; familiarity with Human Resources (two years of professional Human Resource, preferred); or equivalent combination of education and experience. Professional experience in designing asynchronous and synchronous courses preferred.  Instructional Design Certification issued by ATD (Workplace Instructional Design or Workplace Elearning Design and Development, or Training Development); or Human Resource Certification issued by IPMA-HR or Society of Human Resource Management (SHRM) preferred.
Supplemental Information LANGUAGE SKILLS
Ability to read, analyze, and interpret general business periodicals, or professional journals.  Ability to write reports and business correspondence.  Ability to effectively present information and respond to questions from groups of managers, sponsors, customers, and the general public.
MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, and volume.  Ability to apply concepts of basic mathematics.
REASONING ABILITY
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, or schedule form.
CERTIFICATES, LICENSES, REGISTRATIONS
Must possess a valid appropriate driver's permit issued by the Commonwealth of Virginia. Professional Certification issued by ATD (Workplace Instructional Design or Workplace Elearning Design and Development, or Training Development) IPMA-CP or SHRM-CP is preferred or be willing to earn one of these certifications within 3 years of employment.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms, and talk or hear.  The employee frequently is required to sit.  The employee is occasionally required to stand; walk.  The employee must regularly lift and/or move up to 10 pounds.  Specific vision abilities required by this job include the ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
This is a job description and not an individualized position description.  A job description defines the general character and scope of duties and responsibilities of all positions in a job classification, but it is not intended to describe and does not necessarily list the essential job functions for a given position in a classification.
This is a job description and not an individualized position description.  A job description defines the general character and scope of duties and responsibilities of all positions in a job classification, but it is not intended to describe and does not necessarily list the essential job functions for a given position in a classification .
Overview of Benefits for Full-Time Employees:
Paid leave is time off from work available for use by an employee upon approval by supervisor. The first 24 consecutive leave hours for any illness must be charged to paid leave with additional time charged to extended illness leave. Paid leave for employees of the city shall accrue as follows:
Years of Service                   Hours Per Month               Fire  24-hr shift Employees
0 - 4                                         12                                             19.75
5 - 9                                         14                                             22.75
10- 14                                      16                                             25.50
15 - 19                                     17                                             26.75
20 - 24                                     18                                             28.75
25 +                                         20                                             32
Extended Illness Leave: shall accrue at the rate of six (6) hours per month. Fire suppression employees shall accrue extended illness leave at nine (9) hours per month.
Funeral Leave: for family, up to three consecutive days.
Military Leave: Twenty-one work days per Federal fiscal year.
Holidays: The City provides 96 hours of annual paid holiday time.
Mental Health & Well-Being Leave: Employees receive 24 hours (Fire Suppression receives 34 hours) of Mental Health & Well-Being Leave upon hire.  Certification of mental health diagnosis is not required and leave will not be paid out upon separation.
Shared Leave Bank (effective 1/1/2023):  Voluntary membership for full-time Employees who will be out for an extended period of time and has exhausted all other forms of leave.  Members are required to provide 8 hours of their Extended Illness per fiscal year and at least 8 hours per assessment.  Assessments will be limimted to 4 times per fiscal year (max of 40 hours per fiscal year).
Health Insurance: Four coverage types are available:  Employee only, Employee + 1 Child, Employee + Spouse and Family.  Coverage is available through payroll deduction.
Additionally, the city offers the following three Aetna Health Plan Options :
PPO 300 – Provides 100% coverage for preventive care; lower deductible and out-of-pocket maximums than other medical plans; and has higher employee premiums. This is comparable to the current insurance program.
PPO/HRA 1000 – Provides 100% coverage for preventive care; has higher deductible and out-of-pocket maximum than the PPO 300 plan; has lower employee premiums than the PPO 300 plan; and the employer makes contributions to an account through a Health Reimbursement Arrangement (HRA). The City of Roanoke contributes $500 for employee only coverage and $1,000 for all other tiers. Contributions are pro-rated dependent upon enrollment date.
PPO/HSA 2700 – Provides 100% coverage for preventive care; has higher deductible and out-of-pocket maximum than other medical plans; has lower employee premiums; and both the employer and the employee make contributions to a Health Savings Account (HSA) to pay for medical expenses which apply to the deductible. The City of Roanoke contributes towards the Health Savings Account (HSA), $1,300 for employee only coverage and $2,600 for all other tiers. Contributions are pro-rated dependent upon enrollment date.
Optum RX (Pharmaceutical Benefits Manager) - Manages pharmacy benefits, processes employee pharmacy claims and answers employee pharmacy benefit questions.
Aetna Health Plan 2022 Monthly Rates
PPO 300
Employee Only: $70.94
Employee + Child: $265.16
Employee + Spouse: $621.98
Family: $680.04
PPO/HRA 1000
Employee Only: $45.94
Employee + Child: $225.16
Employee + Spouse: $571.98
Family: $580.04
PPO/HSA 2700
Employee Only: $21.72
Employee + Child: $169.46
Employee + Spouse $474.36
Family: $476.68
Dental Insurance: Four coverage types are available: Family, Employee and Spouse, Employee and Child, and Employee only. Coverage is available through payroll deduction.
Delta Dental 2022 Monthly Rates
Employee: $2.80
Employee/Child: $18.88
Employee/Spouse: $18.88
Family: $49.36
Life Insurance: Paid by the City at no cost to employees. Coverage is equal to the annual salary rounded to the next highest thousand and then doubled. For an accidental death, the coverage would be twice this amount.
Optional Life Insurance: Paid by the employee. Various amounts of coverage, including family members, available through payroll deduction.
Long Term Disability Insurance: Designed to provide a monthly benefit to assist employees with bills and maintaining a standard of living when disabled as a result of a covered sickness or injury. Coverage is available through payroll deduction. Annual cost is your annual salary multiplied by .00255. This amount is half of the total premium and the City pays the other half.
Retirement: Employees contribute 5% of salary and choose between participating in a traditional defined benefit plan or a hybrid program. Employees vest in the employer component of either plan upon completing five (5) years of service.
Defined Benefit Pension Plan: Normal retirement after 55th birthday, and when combination of age and creditable service equals 85; or, 65th birthday if completed at least five years of creditable service. For sworn officers in Police and Fire/EMS, normal retirement after 50th birthday, and when combination of age and service equals 75; or, 65th birthday or older with 5 years of creditable service. An annual retirement benefit equals 2.0% of salary (based on an average of the highest five years) times the number of creditable years with a maximum of 63%. Early retirement options are available and reductions may apply based on age and service.
Hybrid Program: Provides the characteristics of the traditional pension plan with that of a deferred compensation plan. The pension plan provides an annual benefit equaling 1% of salary (based on an average of the highest five years) times the number of creditable years with a maximum of 63%. The deferred compensation component provides for the employee contribution to be deposited in an account directed by the member. The combination of the two components is structured to provide approximately the same actuarial benefit as the Defined Benefit Pension Plan. International City Management Association - Retirement Corporation (ICMA-RC) provides the third party administration of this deferred compensation plan for participating employees.
Sheriff's Department Employees are covered b the Virginia Retirement System (VRS). Previous service covered by VRS may be portable to the Roanoke Retirement System.
Retirement Health Savings Plan: All employees contribute 1% of salary to a 401(h) health savings account. Employees vest in the City match of 1% upon completing five (5) years of service. International City Management Association - Retirement Corporation (ICMA-RC) provides the third party administration of this plan for participating employees.
Deferred Compensation: Employees may voluntarily contribute salary deferred dollars into a City Sponsored 457 Plan. International City Management Association - Retirement Corporation (ICMA-RC) provides the third party administration of this deferred compensation plan for participating employees.
Flexible Spending Account: Allows employees to set aside pre-tax dollars from their pay checks to pay for child care and/or medical and dental expenses not covered by the City's health care or dental plans.  You may also set aside pre-tax dollars to cover certain transit or parking expenses.  Keep in mind only transit or parking expenses may be rolled over from year to year.
Virginia College Savings Plan: Two plans to choose from at a reduced application fee, Virginia Prepaid Education Program and the Virginia Education Savings Trust.
Employee Health Services: The City employee health services provides medical care for employees, retirees, and eligible spouses.
Employee Assistance Program (EAP): Support services available to assist employees facing life challenges.
Pay Days: Direct deposit is required for all new employees. Paid bi-weekly, 26 pay periods per year.
Vision Insurance: Paid by the Employee.  Includes annual routine eye exam, discounts on eyeglass frames, eyeglass lenses and contact lenses.
CEC 2022 Monthly Rates
Employee: $6.68
Employee/Spouse: $12.68
Employee/Child(ren): $13.36
Family: $19.71
Discounts & Voluntary Benefits: Employees may access discounts through various national and local retailers. Discounts include 10% off auto insurance and 5% off home or renters insurance with Liberty Mutual. Voluntary benefits offered through Corestream.  Critical Illness, Accident Insurance and Cancer Policies will be available through Colonial Life and Long Term Care will be available through Transamerica. All voluntary benefits may be payroll deducted.
01
Do you have a Bachelors Degree? If yes, please list your major and subsequent coursework that qualifies you for this position?
• Yes
• No
02
What is your level of experience in education, training or the development of informal educational programs which must have involved curriculum development?
03
How many years of instructional experience do you have?
04
Please list the training programs you have developed and facilitated. If you do not have any experience developing and facilitating training programs, N/A.
05
Please list organizational development initiatives you have lead. if you have not led organizational development initiatives, please write N/A.
06
Do you have training experience working for the public sector(city, state, county or federal government)? if the answer is yes, please let the training title. if no, please write N/A.
07
How many years of experience do you have in the training and organizational development field?
• I do not have any experience.
• Less than 3 years
• 3 to 5 years
• 5 to 7 years
• 7 years or more
08
Describe your experience working with a Learning Management System?
09
Please indicate the training formats that you currently use or have used in the past. (Select all that apply)
• Classroom
• Online Learning
• Blended Learning
• Workshop/Retreats
• Small group Facilitation
• None of these
10
Please indicate the audience in which you have facilitated training. (Select all that apply).
• Entry Level
• Intermediate
• Middle Management
• Upper Management
• Executive
11
Please discuss your experience working in a Human Resources environment?
12
How would you describe the main principles of Human Resource Management?
13
Have you earned a Human Resource Professional Certification ie., IPMA-CP/SCP or SHRM-CP or SCP? If so, which?
Required Question
Agency City of Roanoke, Virginia
Address 215 Church Avenue S.W. Rm 212
Roanoke, Virginia, 24011
Phone 540-853-2231
Website http://roanokeva.gov/jobs
Description The City of Roanoke is seeking a dynamic learning professional to evaluate City training needs and designs curriculum that addresses identified needs and supports the organization's vision, values, goals, and objectives. Develops classroom, self-paced online, and instructor-led virtual professional and leadership development, interpersonal and team skills and training activities for all levels of employees. Conducts training in the classroom and instructor-led virtual courses. Conducts needs analysis for training, skill development, and skill assessment purposes. Prepares training calendars and training facilities. Excellent communication and facilitation skills/instructor skills; at ease moderating large groups. Strong organization, administrative, and attention to detail skills. High level of PC proficiency, including Microsoft Office Suite, Camtasia and Adobe Creative Cloud suite, and Canva. Strong interpersonal and communication skills; ability to interact with all levels of employees and work with cross-functional teams. Solid project management skills. Strong initiative; ability to work independently. Bachelor's degree from a four-year college or university with major work in human resources, adult education, instructional design or related field; three to five years related experience and/or training in the development and implementation of an organization-wide training program; familiarity with Human Resources (two years of professional Human Resource, preferred); or equivalent combination of education and experience. Professional experience in designing asynchronous and synchronous courses preferred.  Must possess a valid appropriate driver's permit issued by the Commonwealth of Virginia. Professional Certification issued by ATD (Workplace Instructional Design or Workplace Elearning Design and Development, or Training Development), IPMA-CP or SHRM-CP is preferred or be willing to earn one of these certifications within 3 years of employment.
Examples of Duties SUMMARY
Evaluates City training needs and designs curriculum and courses that addresses identified needs and supports the organization’s vision, values, goals, and objectives
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Conducts professional development, leadership development, and team skills activities for all levels of employees.
Facilitates and/or coordinates New Employee Orientation sessions onsite and/or online.
Creates customized training based on departmental needs.
Identifies, facilitates, and develops employee training courses (instructor-led and online self-paced) on a variety of subject matters based on organization needs.
Follows standard ADDIE instructional design process or other similar instructional design processes.
Manages the daily activities of the LMS.
Conducts needs analyses for training, skill development, and skill assessment purposes.
Prepare and maintain training calendars, coordination of training activities, and training facilities.
Conducts training sessions utilizing various methods including classroom, instructor-led virtual and many participatory learning activities.
Designs online job aids and tutorials to support classroom and online instruction.
Possess the ability to multi-task and manage competing priorities.
Evaluates the effectiveness of training programs through surveys, follow- up communication with training participants to drive continuous improvement programs.
Provides coaching and consultation to employee work teams to facilitate personal and organizational effectiveness.
Familiarity with multiple focus areas in Human Resources: i.e. FMLA, EEOC, ADA, Labor Relations, Compensation, Recruitment, and Performance Management.
Familiarity with the basic knowledge of federal and state laws pertaining to Human Resources with some knowledge of federal and state laws in the area of focus.
Proficient in Microsoft Office products.
May serve as project lead for various specialized training projects.
Work independently with minimal supervision, as well as within a team environment.
Manage confidential/sensitive data & information with a high degree of confidentiality.
Be able to prioritize, problem solve and think critically and make sound judgments.
Demonstrate moral and ethical integrity.
Manage time effectively.
Performs other related duties as assigned.
SUPERVISORY RESPONSIBILITIES
This position has no supervisory responsibilities
Typical Qualifications QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Bachelor's degree from a four-year college or university with major work in human resources, adult education, instructional design or related field; three to five years related experience and/or training in the development and implementation of an organization-wide training program; familiarity with Human Resources (two years of professional Human Resource, preferred); or equivalent combination of education and experience. Professional experience in designing asynchronous and synchronous courses preferred.  Instructional Design Certification issued by ATD (Workplace Instructional Design or Workplace Elearning Design and Development, or Training Development); or Human Resource Certification issued by IPMA-HR or Society of Human Resource Management (SHRM) preferred.
Supplemental Information LANGUAGE SKILLS
Ability to read, analyze, and interpret general business periodicals, or professional journals.  Ability to write reports and business correspondence.  Ability to effectively present information and respond to questions from groups of managers, sponsors, customers, and the general public.
MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, and volume.  Ability to apply concepts of basic mathematics.
REASONING ABILITY
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, or schedule form.
CERTIFICATES, LICENSES, REGISTRATIONS
Must possess a valid appropriate driver's permit issued by the Commonwealth of Virginia. Professional Certification issued by ATD (Workplace Instructional Design or Workplace Elearning Design and Development, or Training Development) IPMA-CP or SHRM-CP is preferred or be willing to earn one of these certifications within 3 years of employment.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms, and talk or hear.  The employee frequently is required to sit.  The employee is occasionally required to stand; walk.  The employee must regularly lift and/or move up to 10 pounds.  Specific vision abilities required by this job include the ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
This is a job description and not an individualized position description.  A job description defines the general character and scope of duties and responsibilities of all positions in a job classification, but it is not intended to describe and does not necessarily list the essential job functions for a given position in a classification.
This is a job description and not an individualized position description.  A job description defines the general character and scope of duties and responsibilities of all positions in a job classification, but it is not intended to describe and does not necessarily list the essential job functions for a given position in a classification .