Assistant Restaurant Manager
Job Responsibilities
• Create a positive customer experience by offering a high level of service and ensure all staff members interact with guests to learn their needs and surpass expectations.
• Resolve complaints and customer problems in an efficient and friendly manager with the primary goal of satisfying their needs and continuing to earn their business.
• Hire, coach, and train assistant and shift managers for operational excellence, and develop new hire orientation programs.
• Provide leadership to staff to ensure compliance with standards as set by the restaurant and applicable government regulations.
• Identify and assign duties to staff and shift leaders to meet objectives and consistently achieve excellent service.
• Monitor labor and product expenses to remain within budget, meet goals, and successfully advertise and support the brand.
• Manage operations with integrity, passion, and knowledge while promoting the values and culture of the restaurant.
• Estimate consumption, forecast requirements and maintain inventory to control costs and minimize waste.
Required Job Skills & Qualifications
• Prior restaurant and managerial experience
• Completely trained in all areas of the restaurant industry
• Ability to work in a fast-paced environment
• Well-developed interpersonal skills and knowledge of customer service principles, including customer, needs assessments and guest satisfaction evaluations
Human Resources
Management and Manufacturing
Full-time