Description
At Chick-fil-A, Managers are responsible for assisting the Directors, General Manger, and Operator in all aspects of shift management and ensuring that each restaurant guest has an outstanding experience. Managers must uphold the Vision, Mission, and Core Values. Managers are responsible for business results (food safety, food quality, productivity, sales, labor, risks, retention, etc.). Managers lead by example and are responsible for building a team that pursues excellence at all times. Managers are responsible for supervising assigned stations (Back of House) for an entire shift and will be assigned to open or close the restaurant; following established opening and closing procedures.
Responsibilities include:
• Developing Team Members, Trainers, and Team Leaders (personally and professionally).
• Training Team Members, Trainers, and Team Leaders
• Insures that Team Members follow recipes and read tickets to accurately prepare all orders.
• Insures that Team Members are extremely accurate with weights and measurements for all recipe items.
• Insures that Team Members work at a pace to maintain restaurant's established speed of service guidelines.
• Prioritizes Food Safety - Insures that workstations are clean at all times.
• Insures that cashiers follow cash handling procedures at all times.
• Executes proper security and cash handling and control procedures and holds cashiers accountable to adhering to policies and procedures.
• Insures that Team Members monitor dining room, restroom, parking lot and overall facility cleanliness.
• Perform any of the tasks above as needed throughout shift.
• Addresses guest issues that may arise; consults with management regarding complex issues.
• Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback.
• Communicates employee performance and policy/procedure violations to General Manager for appropriate handling.
• Strictly adheres to all Company policies and procedures.
A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A:
• Flexible Hours - You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them.
• Closed Sundays - All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
• Work Directly With A Chick-fil-A Operator - The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future.
• Competitive Pay - Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
• It's a Great Place to Work - At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A.
Company Information
We desire to be a destination for great food, uncommon care, and authentic community. Our team has the opportunity to serve the Rockbridge community with our unique culture of genuine hospitality, creating positive impacts, and delightful experiences. If you are someone that has a heart to serve others, wants to be a part of a high performance team, and desires to grow personally and professionally, then you are a great fit for our team at Chick-fil-A.
Chick-fil-A, Inc., Founder S. Truett Cathy started the business in 1946, when he and his brother, Ben, opened an Atlanta diner known as The Dwarf Grill (later renamed The Dwarf House®). Through the years, that restaurant prospered and led Cathy to further the success of his business. In 1967, Cathy founded and opened the first Chick-fil-A restaurant in Atlanta's Greenbriar Shopping Center. Today, Chick-fil-A has the highest same-store sales and is the largest quick-service chicken restaurant chain in the United States based on annual system-wide sales. Today, Chick-fil-A is America's #1 fast food restaurant.