Job Details
Job Location
LEXINGTON | N Lee Hwy [5RSS] - Lexington, VA
Position Type
Full-Time/Part-Time
Salary Range
$12.00 - $15.00 Hourly
Job Shift
Any
Job Category
Sales
Job Description
We’re a national T-Mobile Preferred Retailer with 300+ retail stores across the U.S. Since ‘93, we’ve been providing superior service and quality wireless products featuring the latest in technology. As a recognized leader in the wireless retail industry, we consistently deliver the solutions and service our customer’s demand! Do you think you have what it takes to be an Archer ? If so, keep reading!
What will you do as a T-Mobile Associate or T-Mobile Expert? Learn and build proficiency in customer service, while concurrently providing a best-in-class customer experience and building loyalty by:
•
Approaching service and sales needs with patience, honesty, and empathy.
•
Becoming proficient in the use of digital tools designed to enhance interactions and onboarding to actively demonstrate:
•
Completing training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.
•
Building relationships with and partner with T-Mobile employees across channels.
•
Engaging with fellow “Archers” and the T-Mobile brand through social media and neighborhood events.
The ideal candidate will bring:
•
A strong desire to learn and master the skills required of our teammates and to build meaningful connections with our customers.
•
Competitive drive and demonstrates the confidence to succeed in a fast-paced sales environment.
•
Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues.
•
Effective at balancing customer experience and performance goals.
•
6 months of customer service and/or sales experience, retail environment preferred.
•
Multi-lingual not required but a plus.
•
REQUIREMENTS
•
Be at least 18 years of age.
•
High school degree or GED
•
Ability to stand for long periods of time.
•
Ability to lift objects weighing up to 25lbs.
•
Reliable transportation
•
Full Time (40 hours) or Part Time (20+ hours) availability
Perks & Benefits
•
Employee Stock Ownership Program (ESOP) retirement plan
•
Tuition reimbursement for full & part time employees
•
Competitive hourly pay with aggressive commission structure
•
Uncapped earning potential
•
Career growth and advancement
•
A culture of care & excellence
•
Health, Vision, and Dental Benefits for Full Time Employees
•
Discounted T-Mobile wireless plan
•
Monthly sales incentive programs, contests, rewards and more.
Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success as an organization. Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience. We embrace the diversity that makes our employees unique, and we welcome everyone to our team. YOU BE YOU!
Apply Now: www.archtelecom.net
Inquiries: Recruiting@archtelecom.net