• Greet guests and patrons as they arrive
• Ask if guests have a prior booking
• Manage the registration process
• Ask for identification and ensure that the provided credentials are accurate
• Handle guest check-ins and check-outs appropriately
• Operate hotel switchboard, take calls and provide information and transfer calls
• Manage accurate accounting of all rooms
• Provide guests with room keys and call for bellboys
• Take reservations over the telephone, through emails and in person
• Answer queries regarding the hotel’s services, charges, dining facilities, sports facilities and travel directions
• Refer guests to appropriate departments to resolve complaints or provide suggestions
• Compute bills and take payments
• Provide guests with directions around the hotel
• Contact housekeeping and maintenance departments when a problem is reported
• Explain appropriate use of keys and ensure that guests are satisfied with the rooms allotted to them
• Balance cash at the end of the shift and generate accounting reports for the benefit of the next shift
Job Type: Full-time
Pay: $10.00 - $12.00 per hour
Schedule:
• 8 hour shift
Supplemental pay types:
• Bonus pay
• Signing bonus
Education:
• High school or equivalent (Preferred)
Experience:
• Hotel experience: 1 year (Required)
Work Location: In person
Salary:
Employment Type:
Qualifications
[ "Hotel experience: 1 year (Required)", "High school or equivalent (Preferred)", "Work authorization (Preferred)" ]