Summary
We’re seeking a full-time leader for our branch in Greenville, SC. This position comes with P&L responsibility and requires an entrepreneurial, energetic person who loves working with plants and people!
What this job offers:
• Leadership: You’ll lead our team of plant technicians to ensure that we’re serving our clients and running our operations with excellence. You’ll be in full control of the branch’s performance.
• Flexibility & autonomy: You aren’t tied down to an office from 9-5. Every day is truly different, and you’ll set your schedule based on the week’s priorities.
• Growth & learning opportunities: Our team is full of people who have been here for over a decade. We promote from within whenever possible. You’ll also work closely with our other branch managers to share ideas and best practices.
• Rewarding work: Your work will have a real, tangible impact on both people and places. You’ll build and maintain a close-knit team, nurture our long-term client relationships, and see our work displayed in prominent locations throughout the area.
About Interior Plantscapes
We are the Carolinas’ premier indoor plantscaping company, providing interior & exterior plant design, sales, leasing and maintenance to commercial clients. Every year we also deliver holiday cheer by installing beautiful holiday décor for our customers, which include corporate offices, hotels, healthcare facilities, small businesses, and more. We currently serve the Greenville, Columbia, Charleston and Charlotte areas.
Mission
The mission of the Operations Manager is to oversee all day-to-day operations of the branch, ensuring excellent client satisfaction/retention and the achievement of target gross profit margins.
Job Duties & Responsibilities
• Manage all daily operations of our interior and exterior plant maintenance service while achieving target customer retention and profitability levels
• Lead a team comprised of plant technicians and a horticultural supervisor. You will be responsible for hiring, performance management, training, etc.
• Manage daily/weekly route schedules, as well as one-off jobs like installations, work orders, etc.
• Ensure all customer requests are responded to and addressed ASAP
• Procurement: organize plant purchases from our network of growers for new installs and replacements
• Inventory management: oversee inventory tracking of plants & containers in warehouse to ensure accurate reporting & cost control
• Promote culture of learning, camaraderie and safety through regular training and events with your team
• Quality control: ensure all jobs are installed and maintained to our high standards. Perform regular account reviews to monitor technician performance and customer feedback
• Assist the sales team in reviewing specifications & service requirements for new accounts
• Oversee fleet of company vehicles and schedule regular preventive maintenance
• Attend regular (weekly + quarterly) meetings with other branch managers & sales reps
Key Competencies
• Detail-oriented – we have hundreds of clients that we visit on a weekly basis. You have to be extremely organized to make sure nothing slips through the cracks
• Energetic & Hands-On – you’ll be leading from the front and need to be physically capable of leading interior and exterior plant installations. This isn’t just an office job!
• Horticultural experience – you should be a plant person and be adept at both the art and science of keeping plants looking their best
• Entrepreneurial - you’ll need to constantly evaluate how we can do things better, more efficiently and more effectively as we continue to grow
• Excellent with people – strong verbal and written communication. You must be able to communicate with effectiveness and hospitality to lead the team and maintain great relationships with customers
Other Information
• This position is located in Greenville, SC
• Some weekend work and overtime is possible during the holiday season, but this is limited
• Candidates will be asked to provide professional references prior to job offer
• Offer contingent on successful background check and drug screening
Compensation package will include:
• Competitive base salary
• Performance bonuses tied to both branch profitability
• Commissions on new sales and add-ons at existing accounts
• Healthcare reimbursement arrangement
• SIMPLE IRA with employer match
• Paid time off
• Company-provided laptop & cell phone reimbursement
Job Type: Full-time
Pay: $50,000.00 - $65,000.00 per year
Benefits:
• Flexible schedule
• Health insurance
• Paid time off
• Retirement plan
Schedule:
• Monday to Friday
Work setting:
• In-person
• Office
• Outdoor work
Work Location: In person
Salary:
Employment Type:
Qualifications
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