_We are looking for an Assistant Director of Housekeeping to join our World class team at the Hyatt Regency, Downtown Greenville and provide excellent customer service to our hotel guests! An Assistant Director of Housekeeping is to assure the overall success of the hotel by meeting or exceeding the guest expectation for product cleanliness and to contribute to the safe and secure operation of the hotel by serving as MOD as scheduled. _
*If you’re interesting in kickstarting your career in the hotel industry, we’d like to meet you. Ultimately, you will ensure a pleasant and comfortable experience for our guests during their stay with us. *
The purpose of the Assistant Executive Housekeeper is to assure the overall success of the hotel by meeting or exceeding the guest expectation for product cleanliness and to contribute to the safe and secure operation of the hotel by serving as MOD as scheduled.
Essential Job Functions
• Works as the night MOD (as scheduled) overseeing Public Space for efficiency and cleanliness; conducts inspections of public space and does follow-up as needed; insures public space meets and exceeds customer expectations for the appearance of the hotel. Responds to both guest issues and emergency situations as needed.
• Prepares work schedules in accordance with forecasted occupancy.
• Assists Executive Housekeeper in conducting effective associate meetings; Handles disciplinary action and counseling sessions as necessary.
• Assists Executive Housekeeper in conducting department training on a regular basis in conjunction with AURO Hotels’ standards and Brand standards including cleaning techniques and safe use of cleaning products.
• Works with associates to provide outstanding customer service to guests.
• Responsible to ensure that AURO Hotels’ standards and Brand standards are met in all of Public Areas.
• Ensures that guest rooms are within the standards of AURO and brand standards
• Assists with inspecting all guest rooms each quarter; writes maintenance orders as needed.
• Checks "In" house or "Stay-over Rooms" as necessary.
• Checks linen closets and carts for cleanliness and supplies.
• Uses 100-point inspection to ensure quality of rooms following cleaning by housekeepers.
• Works scheduled Manager On Duty shifts on an assigned basis.
• Keeps Executive Housekeeper promptly and fully informed of all problems or matters of significance.
Auro Hotels is an e-verify and equal opportunity employer. All applicants are subject to background and substance abuse screening prior to any offer of employment
Job Type: Full-time
Pay: $40,000.00 per year
Benefits:
• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
Shift:
• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Night shift
Education:
• Associate (Required)
Experience:
• Cleaning: 2 years (Required)
Work Location: In person
Salary:
Employment Type:
Qualifications
[ "Associate (Required)", "Cleaning: 2 years (Required)" ]