About us Our goal is to contribute to the community’s well-being by providing those in need with supplemental food, necessities, and connections to resources in a welcoming and inclusive manner. We envision a community united in ensuring equitable access to healthy, nutritious food for all neighbors in need. We are seeking a program manager who is passionate about serving their community to oversee day-to-day operations. Send a resume and cover letter to board@stpeterfoodshelf.com Position Summary This position is Non-Exempt (Non-Salaried) part time, paid bi-weekly. Hourly Compensation: $22-$25/hr Expected work hours are 25-30hrs a week. Reporting Relationships: The manager reports to the Board Chair who serves as a liaison to the Board of Directors. Program Assistants and Volunteers report directly to the Manager. The Program Manager position has been established to oversee daily operations and personnel management, ensure regulatory compliance, and serve as a liaison between staff, clients, and the SPAFS Board. They likewise ensure that all volunteers and staff are given proper direction. The Program Manager partners with the Board to advance the mission and values of SPAFS and serves as a primary ambassador of the SPAFS organization. Duties of Manager: Administrative: Develop and adhere to SPAFS program policies and procedures. Collaborate with the Board of Directors in the development of a strategic vision and direction for the organization. Lead the implementation of long-term strategies to meet the needs and objectives of all stakeholders. Collaborate with the Board of Directors to develop the goals and objectives of the organization. Ensure compliance with SHH, TEFAP, Food Safety, State, Federal, and other regulations and guidelines. Develop and maintain relationships with customers, donors, volunteers, and the community at large are handled in a manner consistent with SPAFS values, mission, and strategic objectives. Maintain SPAFS distribution operations and knowledge of client eligibility requirements. Oversee the implementation and evaluation of existing programs to determine efficiencies, inadequacies, and sustainability. Report to the board of directors, summarizing: 1) Service statistics 2)Major facility maintenance and equipment needs 3) Notable or recurring observations regarding distributions, volunteers, or community needs 4) Grants applied for and received Collaborate with and support the SPAFS Board Chair in identifying Board priorities and construct meeting agendas. Collaborate with the Finance Committee and Treasurer to develop appropriate annual and long-term financial objectives. Assist the Board in securing financial support for the organization. Oversee and maintain food rescue contracts and scheduling of deliveries/pickups. Maintain records and follow established protocol for complaints and incident reports. Personnel Management: Ensure adherence to facility policies and personnel agreements. Management of volunteers: 1) Program and facility training (may be delegated) 2) Ensure completion of annual agreements, liability releases, and SHH Diversity training. Management of SPAFS Employees: 1) Complete Hiring Forms, Employment Agreement 2) Provide Facility, Safety and Diversity Training 3)Delegate tasks, guidance in meeting short and long-term goals 4) Approve timecards 5) Conduct regular staff check-ins Assist in the development of job descriptions for paid staff and volunteer roles. Serve as a point of contact between SPAFS staff/volunteers and the Board. Second Harvest Heartland (SHH) and The Emergency Food Assistance Program (TEFAP): Maintain an up-to-date understanding of SHH and TEFAP guidelines for non-profit food distribution facilities. Maintain connections with SPAFS’ SHH Representative. Ensure that distribution service and food rescue statistics are reported monthly. Attend SHH networking meetings. Community Outreach and Relations: Serve as an ambassador of the SPAFS program Advance SPAFS’ mission and values in day-to-day services through professional community interactions. Assist in the evolution of SPAFS’ mission and values. Assess community needs and satisfaction with services. Generate announcements to SPAFS personnel and the larger St. Peter community regarding facility closures, service changes, accomplishments, events, etc. Network with other local assistance programs to establish and advertise a local resource “safety net” for community members struggling with basic necessities. Provide SPAFS visitors with readily accessible information regarding other free and low-cost community resources. Coordinate with local businesses and organizations for major fundraising and publicity events (i.e. Retailers, clubs, other non-profits, etc.) Engage in community meetings and educational events relevant to SPAFS services. Facility Management: Maintain communication with the building caretakers. Arrange for regular equipment and building maintenance. Ensure the building and surrounding space remains clean, visible, and accessible. Monitor inventory: 1) Ensure compliance with food safety and storage regulations 2) Order food and supplies (can be delegated.) 3) Address food recall announcements and report spoiled shipments to SHH Working Conditions and Environment: This position is stationed primarily at the food shelf’s distribution facility. Some tasks may require travel within and around the St. Peter area. Some office-based and outreach tasks may be completed from outside of the distribution facility. The Program Manager is expected to be available during a majority of distribution setup and distribution hours with additional flexible office work and outreach hours. Required Qualifications: ● High School Diploma or GED ● Minimum 3 years of customer service experience ● Minimum 1 year of experience in roles of management/supervision or other organizational planning ● Strong problem-solving abilities and leadership skills ● Experience working in a team-oriented environment, including working with volunteers ● Ability to work independently and set personal goals ● Ability to interact with individuals and families of varied ethnic, cultural, and economic backgrounds ● Crisis intervention and conflict resolution skills ● Excellent oral and written communication skills ● Budget management ● Proficiency in basic computer skills (email, internet, text documents) and Microsoft and Google Office Suite ● Experience scheduling ● Commitment to equity, community wellbeing, and SPAFS values ● Ability to regularly lift and carry up to 25lbs Preferred Skills and Qualifications: ● Experience working with other non-profit organizations specializing in public assistance ● Knowledge of professional food storage and food safety practices ● Multilingual in Spanish and/or Somali, both written and spoken ● Associates or Bachelor’s Degree Benefits: ● Paid time off, prorated by hours worked ○ 1-2 years up to two weeks PTO based on hours worked ○ 3+ years up to three weeks PTO based on hours worked ● Holiday Pay (New Year’s Day, Memorial Day, July 4th, Labor Day, Thanksgiving Day, Christmas Day) Job Type: Part-time Pay: $22.00 - $25.00 per hour Expected hours: 25 – 30 per week Benefits: Paid time off Compensation package: Hourly pay Experience level: 1 year Schedule: Day shift Evening shift People with a criminal record are encouraged to apply Work Location: In person
Salary: $22 - $25 an hour
Employment Type: $22 - $25 an hour
Qualifications
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