Job Description Job Description
BCforward is currently seeking highly motivated Sr. Order Management Coordinator.
Client Location: 304 Lundin Blvd. Mankato MN USA 56001
Expected Duration: 12+Months (with possibility of extension upon good performance)
• As a Senior Order Management Coordinator, you will play a very crucial role in supporting all sales teams by enhancing the customer relationship through proactive ownership starting with order booking to financial order clearing. Core duties include managing customer inventory, monitor, and evaluate all orders along with financial planning. Cross partnering with Logistics, Sales, Finance and Production to ensure the best customer service with flawless execution.
Job Function:
• Provide responsive, accurate order management assistance for complex and non-standard orders.
• Manage assigned accounts/segments for component deliveries and ensuring internal and external demands are met.
• Organize, track, and communicate with Sales Managers, Project Management and Management regarding orders, customer activity, delays, and financial impacts.
• Support accurate monthly engine forecasting, along with production capacity planning and new order intake providing optimization and improvement.
• Manage production slot allocation all customer groups in alignment with sales and operations, duties include organize and track order intake volume and slot availability.
• Manage lead time requests under consideration all customer groups and strategic guidance.
• Coordinate with Project Management, Engineering, Production and Sales Managers to solve customers' order problems and change order implementation and tracking.
• Assist with developing and maintaining departmental order execution processes and compliance.
• Determine priorities and implement Continuous Improvement initiatives with respect to processes for orders, while maintaining detailed documentation as required.
• Support invoicing process for complex, non-standard orders assisting with invoicing, processing, and reporting.
• Maintain sales order management internal control documents.
• Work closely with other departments to improve efficiencies and throughput and maintain positive working relationships.
• Occasionally prepare and present professional sales presentations.
• Keep company property clean, organized, operational and control expenditures.
• Promote a compliance culture in area of responsibility and live the letter and the spirit of the Rolls-Royce Code of Conduct.
• Perform special projects as required.
Job Requirements:
• Bachelor’s degree in business or supply chain management and 5 years of experience in supply chain and/or distribution management; or 9 years of experience in supply chain and/or distribution management
• Excellent knowledge of logistics, production processes and other techniques for maximizing the effective distribution of goods
• Excellent knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for order processing, and evaluation of customer satisfaction.
• Excellent oral and written communication skills
• Excellent organizational, planning and follow up skills.
• Strong level of interpersonal skills with the ability to work effectively with others.
• Strong ability to work extended periods without supervision and good personal drive, with a can-do attitude.
• Strong analytical and problem-solving skills and ability to make complex decisions.
• Strong oral and written communication skills
• Willingness for domestic & international travel (10%)
• Proficient with PC and MS Office Suite
Company Description
About BCforward
Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.
BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.
BCforward is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.
This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.
Company Description About BCforward\r\nFounded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.\r\nBCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.\r\nBCforward is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.\r\nTo learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.\r\nThis posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.