Company: Inspire Brands
Title: Carhop/ Skating Carhop (server)
Description: **Position:** **Carhop** **Immediate Supervisor:** Manager on Duty (MOD) **Status:** Nonexempt **Position Summary:** This position serves product to guests. **Essential Job Duties:** - Ensure that product meets operational, quality, and appearance standards before being delivered to guests - Deliver product to guests by carrying and balancing a tray weighing up to 25 pounds - Provide friendly, quick, and polite service to guests - Promptly respond to guest requests - Report customer complaints/issues to MOD - Assist guest with payment - Make accurate change quickly and efficiently - Clear trays and trash from guests' vehicles, patio, drive-thru, and parking lot - Comply with all company policies, procedures, and operational standards - Perform regular cleaning and sanitation duties – including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease – pursuant to operational standards - Regular attendance **ADDITIONAL DUTIES:** - Report employee complaints/issues to MOD - Move and stock food product weighing up to 50 pounds - Skating Carhop: - Complete Skating Carhop training requirements - Perform duties while on roller skates - Perform other job-related duties as assigned or required **Time/Shift Expectations:** Irregular hours; nights; weekends; and holidays **Qualifications and Job Requirements:** - Knowledge/Skills - General restaurant or retail knowledge - Basic math and reading skills - Effective verbal and written communication skills - Ability to follow directions - Customer service and multi-tasking skills **Work Environment:** Continuous standing, bending, reaching, moving, stooping, stretching, lifting, and skating (for Skating Carhops) in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions