Job Description
We’re driven by curiosity, passion, optimism, and the belief that everybody can grow.!
We are seeking a highly motivated and skilled Bilingual Patient Access Representative to join our team in Roanoke, VA. The successful candidate will be responsible for providing excellent customer service to patients and their families, as well as ensuring accurate and timely registration and scheduling of appointments.
What We Offer You:
Loan forgiveness plan(s) (eligibility is based on plan guidelines and approval)
Medical, dental and vision insurance
Generous paid time off
10 Company paid holidays
CME time off and funds
Life, AD&D, Long-term disability
403(b) retirement account with company contribution
New Horizons Healthcare is a federally qualified health center (FQHC) in Roanoke, Virginia that provides comprehensive primary care, behavioral health, dental care, and pharmacy services for almost 10,000 patients annually. We are a not-for-profit community clinic with a mission to improve access to affordable, high quality, culturally competent, comprehensive primary health care. We offer a sliding fee discount program for those who are uninsured or underinsured. We make sure everything we do is through the lens of humanity – from our commitment to the highest-quality of care to the way we engage with our patients and communities.
Responsibilities:
Provide exceptional customer service to patients and their families
Accurately and efficiently register patients and schedule appointments
Verify insurance coverage and obtain necessary authorizations
Collect and process payments
Answer phones and respond to patient inquiries
Maintain patient confidentiality and privacy
Collaborate with other healthcare professionals to ensure patient needs are met
Additional Information
Requirements: High school diploma or equivalent Fluent in English and Spanish Excellent communication and interpersonal skills Strong attention to detail and accuracy Ability to multitask and work in a fast-paced environment Experience in healthcare or customer service preferred How to Submit Your Application: Online: Through our careers page: newhorizonshealthcare.org Email: Send a cover letter and resume to: humanresources@newhorizonshealthcare.org EEO Policy: New Horizons Healthcare provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Email me jobs like this About New Horizons Healthcare