Job Description
RESPONSIBILITIES:
* Greet customers promptly.
* Obtain customer and vehicle information.
* Clearly report all vehicle symptoms as described by the customer.
* Determine and recommend needed maintenance base on age, mileage and history of vehicle.
* Prepare a complete and accurate estimate of cost for labor and parts.
* Establish follow up time.
* Monitor the progress of each vehicle throughout the day and updating customers frequently.
* Verify that the final invoice reconciles with the work performed on the repair order.
* Explain all completed work and charges to customers.
REQUIREMENTS:
* Proven record of achieving exceptional Customer Satisfaction
* Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a plus but not required.
* Above average energy level
* Desire for a long-term career with a growing organization
* Personal and professional integrity
* Good driving record
Service, Service Advisor, Service Sales, Automotive, Auto, Chevy, Chevrolet
Additional Information
Qualifications * The ideal Brand Ambassador candidate will have good communication skills, proven sales performance record (any industry), professional appearance, outgoing personality, and a willingness to continuously prospect in order to sell a maximum number of vehicles on an ongoing basis.
Compensation and Hours
Salary Range: Not Available Benefits Provided: Not Available Other Benefits: Not Available
View what local employers are paying Customer Service Representatives