Administrative Assistant - Controls Department
Mankato , MN
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Posted 2 days ago
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Job Description
St. Cloud Refrigeration is proud to be family owned and operated for over 60 years! We are the Midwest's leader in commercial refrigeration, HVAC, building automation, and food service design, installation, and maintenance. Family-owned and operated since 1957, SCR's multiple divisions serve all of Minnesota, parts of Wisconsin, North Dakota, South Dakota, Iowa, and beyond. Our customer focus and commitment to quality are second to none!
At SCR, our employees are like family. We believe in providing opportunities for both personal and professional growth, based on the understanding that employee satisfaction directly impacts customer satisfaction. The result is the loyalty and longevity of employees who take great pride in their work, and a company our customers can count on.
Our Core Values
Perseverance / Integrity / Family / Stability / Competency
Roles and Responsibilities
• Prepare Controls' service time tickets for billing; ensure accuracy
• Generate purchase orders and work orders
• Review and verify time tickets to submit to Payroll
• Maintain liaison with other departments to ensure order completion
• Maintain service agreements, including billing
• Assist salesmen with preparation of contracts; continuously review construction jobs and generate billings in a timely manner
• Review collections accounts; work with salesmen/managers on tactful resolution
• Maintain spreadsheets, perform accurate data entry
• Provide customer service via telephone and email, assist with order placement, customer requests, and account reconciliation
• Verify data from vendor invoices, ensure accuracy and resolve any discrepancies
Additional Responsibilities
• Perform other duties as assigned by supervisor
Minimum Requirements
• One year of post-secondary education or equivalent experience
• Excellent written and verbal communication skills
• Working knowledge of office equipment and procedures
• Exceptional customer service skills
• Strong organizational skills with the ability to multitask
• Proficient knowledge of Microsoft Office software
Preferred Skills
• Experience with billing and collections
• Comfortable with handling confidential information
What's in it for you
• Health insurance with company match HSA
• Company-paid dental, life, and short-term disability insurance
• 401k/Profit sharing
• Vacation and holiday pay
• Being a valued and appreciated team member of a premier family-owned company
EEO/AA/M/F/Vets/Disabled
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Job Summary
Company
SCR
Employment Term and Type
Regular, Full Time
Hours per Week
40
Work Hours (i.e. shift)
Monday - Friday; 8am - 4:30pm
Salary and Benefits
$19.00-22.00/hour
Full company benefits including health insurance with company HSA match; company-paid dental, life, and short-term disability insurance; 401k/Profit Sharing; Vacation & Holiday pay
Required Education
Open
Required Experience
1+ years