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Technical Support Technician

Robert Half

Location: Mankato, MN, 56001
Type: Permanent, Non-Remote
Posted on: November 14, 2023
This job is no longer available from the source.
This job is for someone who excels at coming up with creative solutions to technical issues. Robert Half is seeking a Help Desk Analyst to accommodate field users in an ever-changing, active environment with a company in the Manufacturing field. We're looking for candidates with strong problem-solving skills and a passion for making effective change within an organization for this Help Desk Analyst position. This Help Desk Analyst role is located in the Mankato, Minnesota area and is a permanent opportunity.Key responsibilities- Manage correspondences on technical help tickets submitted via phone, email, and walk-ups- Independently investigate and implement solutions to technical issues - Diagnose recurring technical issues and implement solutions to address the root of the problems- Offer IT support for operating systems, productivity software, and a variety of other applications used internally Employment Type: Perm