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Description
The Accounts Receivable (AR) Insurance Follow-Up Specialist will be responsible for the following:
- Answers billing and payment related questions for patients.
- Follows the claims process and assure this is completed in a timely manner.
- Files appeals for denied claims.
- Processes refund requests for insurance companies.
Education Experience: Ideal candidates will possess the following skills and experiences:
- Minimum of high school diploma or GED equivalent.
- Minimum of two (2) years experience working in AF followup for a physician practice preferred.
- Knowledge of medical terminology, ICD and CPT codes.
- Ability to read EOB's and process denials and payments
- Knowledge of payer rules for filing claims
- Excellent written and oral communication skills.
- Previous orthopedic billing experience preferred.