Job Description
Duties
The Supervisory Medical Support Assistant plans and directs the inpatient Medical Support Assistant program for the medical center and have full supervisory responsibility.
Responsibilities include but are not limited to:
* Working on units to ensure coverage as directed by their manager.
* Assigning and evaluating the work of subordinate staff.
* Orienting and providing on the job training for new or current medical support assistants.
* Resolving complex problems to ensure patient services are met.
* Evaluating new products, equipment, and systems in order to make recommendations for improved operations.
* Identifying educational or training needs.
* Making final decisions on selections.
* Evaluating performance, taking disciplinary action when necessary.
* Full administrative and professional responsibility for planning and directing the medical support assistant activities.
* Extracting and analyzing data to provide reports in support of performance measures to senior management.
Work Schedule: 07:45am- 4:30pm
Telework: Not Available
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not Authorized
Financial Disclosure Report: Not Required
Additional Information
Requirements Conditions of Employment * You must be a U.S. Citizen to apply for this job. * Selective Service Registration is required for males born after 12/31/1959. * Must be proficient in written and spoken English. * You may be required to serve a probationary period. * Subject to background/security investigation. * Selected applicants will be required to complete an online onboarding process. * Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). * Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details. Qualifications Basic Requirements: * United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. * English Language Proficiency: Per VA Handbook 5005, Part II, Chapter 3, Section A, Paragraph 3j: No person will be appointed under authority of 38 U.S.C., chapter 73 or 74, to serve in a direct patient-care capacity in VHA who is not proficient in written and spoken English. * Experience and Education: Six months experience of clerical, office, [customer service], or other [administrative] work that indicates the ability to acquire the particular knowledge and skills needed to perform the duties of the position; OR, Education. One y
Compensation and Hours
Salary Range: $55,762.00 - $72,490.00 Year Benefits Provided: Not Available Other Benefits: Not Available
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