Title
PT Maintenance Technician - WoodSpring Suites Roanoke
Position
Maintenance Technician
Description
Position Overview
The new WoodSpring Suites in Roanoke is looking for a part time maintenance engineer to work 3 shifts per week.  The maintenance engineer performs a variety of maintenance and repair tasks in order to keep the hotel operating at a high level. Applicants need to be positive, energetic and willing to do whatever it takes to make our guests happy. This may include providing for light housekeeping, administrative duties such as answering phones, welcoming guests etc. Potential associates will need to be attentive to details and understand how this role impacts the overall success of the hotel. Ideal applicants will have great attendance and understand why maintenance plays a pivotal role in guest satisfaction.
Tasks and Responsibilities
Maintenance Tasks
• Maintains the basic upkeep of all rooms and common areas by ensuring all furniture, appliances and electrical equipment such as televisions, refrigerators, and light fixtures are in working order.
• Ensures all paint and flooring meet company standards.
• Repairs or replaces all HVAC systems such as individual air conditioning units as needed.
• Cleans and maintains the hotel’s exterior spaces such as the parking lot, swimming pool, landscaping, etc.
Guest Service
• Offer guests assistance whenever possible.
• Responsible for resolving escalated customer relations issues.
• Answers inquiries pertaining to hotel policies and services.
• Must appropriately address guest requests to ensure customers are satisfied with the hotel’s services and accommodations.
• Responsible for positively representing and promoting the property.
• Ensures systems and procedures are in place and followed for guest safety and security.
• Assists guests and staff with anything that they may need from a maintenance perspective.
Other Duties as Assigned
• Assists other maintenance engineers as needed.
• Properly secures all tools, equipment, and supplies after use.
• Reports any major repair issues or requests to the Maintenance Manager or General Manager.
Position Requirements
• High School Diploma, GED, or equivalent years of relevant work experience required.
• 1+ years of previous maintenance/grounds experience required.
• Must have working knowledge of plumbing, painting, HVAC, electrical, and other general repair skills.
• Ability to efficiently work under time constraints.
• Possesses good organizational and prioritization skills.
• Able to work independently and with others.
• Superior customer service and communication skills
• Must be able to push, pull, lift and carry 50+ pounds.
• Frequently walks, bends, climbs, kneels, and extends reach to complete assigned tasks.
• Possesses the physical ability to perform all of the above mentioned duties within a defined period of time.
• Ability to work independently.
• May be required to travel.
• Use of personal vehicle may be required.
• Able to work a flexible schedule.
Full-Time/Part-Time
Part-Time
Location
WoodSpring - Roanoke
About the Organization
Suburban Capital develops, owns, and operates nationally franchised hotels in the southeast, maintaining strong relationships with top-tier franchise companies including Marriott International, Hyatt Corporation, and Choice Hotels International. Suburban Capital has 7 hotel locations throughout Virginia with a development pipeline of 11+ hotels scheduled. Suburban Capital is headquartered in Virginia Beach, Virginia and development is focused on regions throughout Virginia and North Carolina.
EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
This position is currently accepting applications.
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