Rooney's Team Lead (Coffee Shop) Dining Services | Salem, VA | Full Time | Opened about 23 hours ago | From $15.50 to $16.00 per hour
The Rooney’s Team Lead position is one that requires a passion for specialty coffee, representing a brand in a highly visible campus location, and ability to consistently produce beverages and food. This individual must have a disposition for providing excellent customer service, ability to teach and train others with differing skill and knowledge, and set the team’s pace for delivering quality hospitality experiences. The Team Lead will thrive if they possess strong interpersonal communication and team leadership skills, and have the ability to multi-task independently in a fast-paced environment.
Key Responsibilities :
• Serve customers with enthusiasm in a positive and friendly manner
• Ensures beverages are prepared and served to operation standards
• Apply and enforce proper methods of safety and sanitation
• Process financial deposits, accurately handle payment transactions using a variety of tenders, including: Cash, Credit, student meal plans, etc..
• Develop strong knowledge of menu items and be able to provide customers with product details
• Maintain rapport with our national brand and collegiate partners and vendors
• Complete training programming as directed to ensure strong product knowledge.
• Maintain all equipment, cleaning as required for peak operating performance
• Ensure daily and weekly cleaning tasks are completed as required in the café, seating areas and storeroom
• Complete daily inventory of menu items to assist in ordering products
• Educating customers on specialty coffee and engaging them for feedback
• Participate in leadership meetings and help fulfil our mission, vision, and practice our shared values
• Participating in the marketing strategies for the café
• Opening and closing of café following operating procedures
Education, Experience, Skills, and Abilities :
• Previous supervisory experience in hospitality and/or food service.
• Previous experience in coffee service is preferred
• Ability to meticulously maintain a clean and safe food service environment
• Ability to work independently in a fast-paced environment
• Must be organized and self-motivated
• Positive communication with guests and co-workers is essential
• Required to obtain ServSafe certification within 6 months of hire.
This is a full-time, 9 month position that follows the academic calendar and will start on August 7, 2023 . Uniforms and non-slip safety shoe allowance provided, along with a free meal on scheduled work days. Generous paid holidays, vacation, sick/personal time, comprehensive insurance (medical, dental, vision, etc.) and retirement plans, flexible spending account, tuition remission, life insurance, and short and long term disability insurance. In addition, you are able to use campus facilities such as the fitness center and library, receive a discount at the campus store, have free admissions to campus athletics, programs and more.
Roanoke College is a nationally ranked residential liberal arts college affiliated with the Lutheran Church (ELCA), located in the beautiful Roanoke Valley of Virginia. A Phi Beta Kappa institution, Roanoke College is an equal opportunity employer and actively seeks diversity among its faculty, staff, and students; women and members of under-represented groups are especially encouraged to apply.