Technical Writer/Illustrator
Geoprobe®
5 reviews
Salina, KS
Full-time
Geoprobe®
5 reviews
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Job Type
Full-time
Shift and Schedule
Monday to Friday
Benefits
Pulled from the full job description
• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
JOB DESCRIPTION
JOB TITLE: Technical Writer & Illustrator
DEPT: Marketing
REPORTS TO: Marketing Director
SUMMARY:
Have experience working on vehicles or farm equipment? Enjoy breaking down complex repairs into manageable tasks?
Appreciate a well-designed graphic that communicates a lever’s function? Then come help us build cool things designing product labels and writing owner’s manuals for our drilling machines used around the world.
The Technical Writer & Illustrator galvanizes a variety of individuals across the company to collect content regarding the safe operation of our expanding line of equipment. Developing a deep understanding of our products, successful candidates leverage their strong writing skills and mechanical aptitude to translate complicated information into relevant, clear overlay graphics and owner’s manual content. Seeing things through the customers’ eyes and desire to help people understand mechanical processes are key to achieving the objective of being an asset to our customers. Position requires tenacity to meet deadlines and attention to detail to produce consistent product labeling and quality owner’s manuals.
You’ll work within a collaborative marketing team whose members contribute individual talents to achieve company marketing priorities. Employees enjoy access to company leadership and are valued for their individual and collective contributions.
RESPONSIBILITIES
• Learn mechanical operations of drilling machines to convey information in manner understood by machine operators
• Gather information from subject-matter experts, often engineers, spending time working in other areas of the company
• Design cosmetic decals, machine overlays, safety decals in coordination with engineering
• Write and assemble owner’s manual content – including links to digital resources – in established template
• Utilize Adobe Creative Suite publishing software to produce product labels as well as digital and print formats of manuals
• Produce printed manual copy for shipment with machine
• Remain abreast of product line updates to ensure manuals, promo materials, and web machine specifications are accurate
• Manage appropriate QR codes for display on machine for access to owner’s manuals
• Take rig pre-shipment documentation photos and upload into company database
• Identify opportunities for and serve as technical advisor on service/maintenance videos
• Coordinate collection of content for product line catalog
• Other duties as assigned
REQUIREMENTS
• Mechanical aptitude
• Strong writing, grammatical, and editing skills, with a keen eye for detail
• Experience using CAD software and/or Adobe Creative Suite software
• Proven ability to quickly learn and understand complex subject matter
• Able to see the “big picture” and ask good questions
• Organized, able to multi-task while working on multiple projects and adapting to changing priorities
• Time management skills, whether working independently or within a team, providing consistent, accurate follow through
• Strong interpersonal communication and ability to collaborate with a diverse group of people
• Desire and ability to innovate and improve upon current processes
BONUS
• Bachelor’s degree in English, communication, or journalism, or relevant previous experience
• Experience working with engineers to improve user experience, refine content for technical support content
• Experience writing documentation and procedure manuals for various audiences
• Exposure to documentation publishing software like RoboHelp
TRAINING
• Industry and product line training is required and will be the initial focus for the individual selected for this position.
To apply: visit Geoprobe.com/jobs to fill out an online job application.
Job Type: Full-time
Benefits:
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
Schedule:
• Monday to Friday
Work Location: In person
If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.
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