Job Description
Responsibilities
* Enjoy creating a superior customer service experience to achieve maximum market penetration, drive store growth, increase sales and profitability
* Know how to provide daily leadership and create and sustain a culture of employee engagement
* Know the importance of partnering with your teammates in order to drive company owned store initiatives
* Care about people and profit
* Want to join a team where you can learn and grow your career the opportunities are endless!
* A Day in the life:
* Lead a successful team, support the store manager, and manage in our fast-paced retail stores
* Manage store operations to maximize sales, profits and customer service
* Build, coach, train and engage crew team to deliver superior levels of customer care and business results
* Inventory protection, asset management, operational and safety issues
* Overall cleanliness and readiness of delivery vehicles, sales floor, stock room and outside areas
* Drive NAPA operational and marketing programs while steering toward continuous improvement in processes and procedures
* Grow customer relationships, help with sales/service questions, and ensure a positive experience both in the store and on the phone