Scheduling Coordinator
Visiting Angels
4,134 reviews
Athens, GA
From $37,000 a year - Full-time
Visiting Angels
4,134 reviews
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Pay
From $37,000 a year
Job Type
Full-time
Shift and Schedule
Monday to Friday
On call
Pay type
Paid weekly
Benefits
Pulled from the full job description
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
Visiting Angels Athens, GA is hiring a Scheduling manager to join our team.
At Visiting Angels, our mission is to continuously strive to provide the absolute best care available through communication, coordination, and cooperation. As the Scheduling Manager, a key role of the position is acting as a liaison between clients and caregivers, actively matching client visits with caregiver availabilities and suitability. This position requires heavy phone, text, and email interaction. Excellent communication and organizational skills are a must.
Full-time position, work hours include Monday-Friday 8:00a-5:00p, with on-call rotation.
Scheduling Manager Responsibilities:
• Acting as the first point of contact. Answering phone calls, handling client concerns, and transferring to respective departments.
• Coordinate schedules with clients, their families, and caregivers; communicating schedule changes via voice, text, and email.
• Actively monitoring and documenting any activity relating to client/caregiver schedules, concerns, care issues, etc. on daily basis.
• Provide support, guidance, and feedback to caregivers and clients alike.
Scheduling Manager Qualifications Required:
• Previous managerial and scheduling experience preferred in an office setting
• Experience working in senior home care or health care
• Knowledge of web-based home care scheduling and management platforms/software or EHR systems
• Excellent phone and email etiquette
• Possess a strong desire to serve others
• Highly organized, proactive, and able to prioritize and change directions if needed in fast-paced environment
• Positive energy, and being able to hold accountability
• Willing to do what it takes for success
• Ability to type 45+ WPM
Benefits
• Bonuses
• Direct Deposit
• Weekly Pay
Job Type: Full-time
Salary: $37,000.00 per year
Job Type: Full-time
Pay: From $37,000.00 per year
Benefits:
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
Schedule:
• Monday to Friday
• On call
Supplemental pay types:
• Bonus opportunities
Ability to commute/relocate:
• Athens, GA: Reliably commute or planning to relocate before starting work (Required)
Experience:
• Customer service: 1 year (Preferred)
Work Location: In person
If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.
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