Remote Field Service Technician
Blue Line Solutions, LLC
Athens, GA
From $20 an hour - Full-time
Profile insights
Skills • missing qualification Soldering
• missing qualification Computer networking
• missing qualification Assembly
Do you have experience in Soldering ?
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Education • missing qualification High school diploma or GED
Do you have a High school diploma or GED ?
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Pay
From $20 an hour
Job Type
Full-time
Shift and Schedule
8 hour shift
Overtime
Weekends as needed
Monday to Friday
On call
Benefits
Pulled from the full job description
• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
Overview
Our in-house engineering department develops and designs products for use in the public safety sector. Our Field Service Technicians are the essential team members who service our products, both in-house and on the road. We are seeking team members who will help build and maintain our high quality, technologically advanced products for our customers nationwide.
Compensation will be discussed with candidate and will be commensurate with skills, knowledge and experience.
SUMMARY DESCRIPTION
Perform all activities associated with the service of speed enforcement hardware. Work closely with team members and contractors to meet customer expectations. Maintaining the highest level of professionalism and customer service while ensuring safety requirements are met.
I. ESSENTIAL DUTIES AND TASKS
To perform this job successfully, an individual must be able to perform each essential duty and task satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.
· Maintain a high level of attention to detail.
· Connect wiring between components according to the wiring print, specification sheet, and/or schematic using hand tools such as screwdrivers, strippers, crimpers, etc.
· Prevent on-the-job injuries by attending safety meetings, wearing required safety equipment; cleaning work area; and maintaining awareness of hazmat manuals, ISO Standards, and safety equipment.
· Work with technical support to diagnose malfunctioning systems and components using test equipment and hand tools, to locate the cause of a breakdown and correct the problem.
· Remove and replace defective components.
· Perform on-site emergency repairs, installation, and preventive maintenance in a field environment.
· Maintains tools and parts inventory in a secure and accurate fashion.
· Positions, aligns, and adjusts wires and components to facilitate wiring and assembly of product.
· Perform diagnostics on low voltage DC, Solar, and 120 AC power systems.
· Climb ladders and operate bucket vans.
· Other related activities as related to the scope of this position.
· Provide detailed reporting back to HQ on progress in the field.
· Travel to areas or regions to perform repairs, maintenance, or installs.
THIS IS A POSITION REQUIRING OVERNIGHT TRAVEL ON A FREQUENT BASIS. The candidate is expected to reside in the Athens, GA area but may travel locally or to other states such as Louisiana, Iowa, Ohio, Virginia, etc.
II. Qualifications and Requirements
The requirements listed below are representative of the knowledge, skills, and/or abilities required:
Ability to undergo and pass a 10-print FBI background screening.
Ability to undergo and pass mandatory and random drug screenings.
Valid driver's license issued within the United States & ability to pass an MVR screening.
EDUCATION AND/OR EXPERIENCE:
High school diploma or equivalency.
Experience in electronics assembly preferred but not essential.
Experience using computers, computer programs, hand tools, specialized tools, ladders, and hardware.
Experience working in production and assembly environment.
5 years of proven experience with 120VAC and 12VDC systems
5 years of proven experience in IT networking
3 years of proven experience working with bucket vehicles
3 years of proven management experience
LANGUAGE SKILLS:
Ability to read, write, type, and communicate fluently in English. Ability to present information and reports to supervisors, other employees, and customers in a clear and logical manner that is easily understood.
TECHNICAL SKILLS:
· Familiar small hand tools and power tool equipment.
· Soldering experience preferred.
· Experience with networking and hardware
REASONING ABILITY:
Ability to interpret wiring diagrams.
Ability to interpret and apply instructions, including technical information.
III. PHYSICAL REQUIREMENTS
The physical requirements listed below are representative of those that must be met by an individual to successfully perform the essential job functions.
MOVEMENT:
While performing the duties and tasks of this job, the technician may be required to stand for long periods of time; use hands to grasp or handle objects, tools, controls, or keyboards, reach with hands and arms; talk and hear. Must be able to work varying hours based on customer and company needs.
LIFTING AND VISION:
The field service technician must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift heavier objects. Close vision will be necessary to read small print, such as product serial numbers, computer screens, keyboards, instructions, etc. Distance vision, color vision, and the ability to adjust focus will also be utilized.
IV. WORK ENVIRONMENT
The work environment characteristics described here are potentially representative of those encountered by an individual performing the essential functions of this job.
The employee will be working around sensitive information and must be able to pass a background check, including fingerprint submission. Employee is required to work in a drug-free environment and pass pre-employment drug and alcohol test and subject to random and/or post-incident drug and alcohol testing.
CONDITIONS:
The working conditions are typical of a field service position.
V. Equipment/Tools
The equipment/tools listed are representative of those used by an individual performing the essential functions of this job:
· Hand tools
· Drills
· Ladders
· DVOM
· Electrical connection tools
· Soldering equipment
· Computer
· Network connection testing equipment
· Motor vehicles
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
Experience level:
• 2 years
Schedule:
• 8 hour shift
• Monday to Friday
• On call
• Overtime
• Weekends as needed
Work setting:
• In-person
• Office
• Outdoor work
Experience:
• Networking: 1 year (Preferred)
• Management: 1 year (Preferred)
• Bucket truck: 1 year (Preferred)
Willingness to travel:
• 50% (Required)
Work Location: Remote
If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.
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