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Supervisor, IRL

American Red Cross

Location: Roanoke, Virginia
Type: Full-Time, Non-Remote
Posted on: September 13, 2023
Job Type: Full time
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home.By joining the American Red Cross  you will touch millions of lives every year and experience the greatness of the human spirit at its best.  Are you ready to be part of  the world's largest humanitarian network?Join us—Where your Career is a Force for Good!Job Description:WHY CHOOSE US?As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good.We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve.  Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW (Job Overview):  Responsible for the daily operations of assigned reference laboratory. Supervise staff performing basic and advanced test procedures and interpreting complex test results to determine donor/recipient compatibility. Advise technologists in resolving compatibility problems, providing reference and consultation services to hospitals and transfusion facilities and in supplying antigen-negative units to transfusion recipients. Provide complex reference and consultation services to hospitals and transfusion services. Demonstrate excellent customer service, interpersonal skills and positive professional image. Assure compliance with safety policies and procedures in the work area. Assume responsibility for the laboratories compliance with standard operating procedures and interpretation of test results in accordance with the applicable regulatory requirements.WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities): Consult and communicate with the staff of hospitals and transfusion facilities to resolve serological problems and supply antigen-negative or special units to transfusion recipients.Responsible for the supervision of the laboratory staff including, but not limited to, hiring, training, coaching, evaluating, and disciplining to ensure a well-qualified team and to enhance operational success. In conjunction with the Medical Director, provide guidance to ensure appropriate patient care.Responsible for the supervision of staff who perform and interpret serological procedures on specimens submitted for compatibility testing or problem resolution.Assure quality and adequacy of testing, reference and consultation services are maintained.May perform and interpret basic and complex donor and/or patient testing procedures and complete required quality control, as appropriate to state and federal regulations. Recognize testing irregularities, identify the cause, determine the solution, and resolve the problem.May manage budgetary information for the department and provide approval for reagent and supply purchases.Perform record review, training, and competency assessments. Participate in concern and problem management. Provide internal and external education. Participate in external and internal inspections/audits and corrective actions.Standard Schedule: M – F First ShiftPay Range: $70k – 95kWHAT YOU NEED TO SUCCEED (Minimum Qualifications):Bachelor’s degree in a biological or related field and SBB (ASCP)/equivalent required. Three years of high complexity blood bank testing experience required, including 1 year of management experience or training. State license may be required where applicable. Effective communication/interpersonal skills and excellent technical skills required.WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications):Reference Lab experience, SBB (ASCP), Blood Bank Technologist and supervisory experience.BENEFITS FOR YOU:We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn.•             Medical, Dental Vision plans•             Health Spending Accounts & Flexible Spending Accounts•             PTO + Holidays•             401K with 5% match•             Paid Family Leave•             Employee Assistance•             Disability and Insurance: Short + Long Term•             Service Awards and recognitionApply now!  Joining our team will provide you with the opportunity to make a difference every day.The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.​Interested in Volunteering?Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission.Visit to learn more, including our most-needed volunteer positions.To view the EEOC Summary of Rights, click here:  Summary of Rights