Job Description
Leasing Specialist | The Collier Companies
At The Collier Companies, it's all about people. Our residents depend on us to be observant, interested in their lives, and quick to respond to their needs. We enjoy working with each other and each day is different, rewarding, challenging, and fun! Join an environment where your team becomes your family and your profession becomes your passion.
As a Leasing Specialist, you are the first person a prospect or resident meets when they come home. For you it’s not just a job, it’s a career and you understand that for our residents, it’s not just an apartment, it’s their home. You love interacting with all types of people and have a passion for creating unique experiences.
Perks – The Good Stuff:
* The Collier Companies 401k match is 100% of your contribution up to 10% of your gross income.
* Up to 24 days off during your first year with annual increase!
* Stylish TCC logo attire provided.
* Comprehensive medical, dental & vision insurance.
* Group & supplemental life insurance policy options.
* Reimbursement accounts & prepaid legal services.
* Career growth opportunities.
* Industry education opportunities.
* Base pay plus monthly sales & industry leading performance bonuses.
Rewards – Because We Value Your Hard Work:
* Monthly customer service awards
* Secret shopper bonuses
* Financial & PTO rewards for Team Member Referrals
Your Day to Day:
* Provide exceptional and consistent customer service to our residents & prospects
* Lease apartment homes by creating relationships and showcasing the benefits of living at a The Collier Companies community
* Always be closing – over the phone, through email and in person. You are the subject expert on the product, the property and the local neighborhood
* Generate leads by conducting effective follow up on the phone & through email
* Create & implement promotional programs, including creative online advertising, direct marketing, social media outreach and resident events
* Contribute to the desired occupancy levels by renewing current resident leases
* Maintain accurate resident files
* Weekends required, as needed
Your Skills – Show Us What You Got:
* Strong sales with a desire to exceed company leasing requirements
* Outstanding communication skills, both written & verbal
* A customer-focused mentality
* Proficiency with various software, apps and computer programs
* Career mindset with a polished, professional appearance
* Ability to multi-task and shift priorities quickly in a fast-pace leasing office
* Qualified candidates will have 1-2 years leasing &/or customer service experience in a retail, hospitality, housing or multi-family environment
* College education preferred
Our Culture – How We’re Different:
The Collier Companies is a fast-growing company that fosters a professional attitude and a strong team spirit. We are committed to developing our Team Members, promoting self-directed learning, honoring their achievements, and promoting from within. The Team Members who work here are outgoing, caring, and proud of what they do.
* We know that our TEAM MEMBERS are the foundation of our success; the Team Member Wall in the Home Office lobby celebrates, recognizes and honor’s TCC’s Team Members.
* We believe in Servant Leadership and being good Stewards to others and that we have a DUTY to all Stakeholders.
* Our Mission Statement is “Proudly Making Your Home the Heart of our Business” we know that your home is fundamental to your spiritual and emotional wellbeing, we consider it is both an duty and an honor that our Customers entrust with providing their homes.
* We utilize our commitment to ”Constant & Never-ending Improvement” (CANI) and our “Initiative & Resourcefulness” (I&R) to find solutions that are both Efficient & Effective (E&E) that we implement via “I Intend To” (IIT)
* We give life to our dedication to ”Constant & Never-ending Improvement” (CANI) via companywide book clubs (Recent selections: Radical Candor, Thanks for the Feedback, Coach the Person, Not the Problem, Think Again, Be the Boss Everyone Wants to Work For, Getting to Yes)
* We endeavor to live by the principles taught in “The 7 Habits of Highly Effective People” by Stephen R. Covey
* We believe the ‘Best We Can Be, We Must Be’ we believe in living life with Passion & Purpose.
* We provide Stability to our Team Members and to our Residents with a Perpetual Hold strategy,
* ROOTED – Our beginnings go to back to 1972, we are self-funded which provides us the INDEPENDENCE to practice the ‘Art of the Long View’ and invest for the decades.
* GROWTH – We have undertaken the 2X challenge: to double in size within the coming decade through new development; this will put us in the Top 50 Apartment Owners in America, then we will go for the Top 25!
Background checks are an employment requirement. Upon submission of your application, you will be invited to complete our candidate Assessment.
These are required steps in the hiring process.
The Collier Companies is an Equal Opportunity Employer
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Compensation and Hours
Salary Range: Not Available Benefits Provided: Not Available Other Benefits: Not Available
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