Project Manager (GR)
PCCW Global
35 reviews
Athens, GA
Full-time
PCCW Global
35 reviews
Read what people are saying about working here.
Job details Here’s how the job details align with your job preferences. Manage job preferences anytime in your profile .
Job Type
Full-time
Project Manager (GR)
PCCW Global is a leading telecommunications provider, offering the latest voice and data solutions to multi-national enterprises and communication service providers. Our truly global coverage combined with local, on the ground knowledge has helped us build best in class connections across the globe linking Asia-Pacific, Europe, the Americas, the Middle East and Africa.
Connecting networks, clouds and businesses, Console Connect by PCCW Global is dedicated to helping organisations overcome the barriers and complexity of connecting to the cloud. Our goal is to provide businesses with on-demand, dedicated connectivity into cloud service providers and partners around the globe, making access to business-critical applications simple, predictable and ultra-secure.
Backed by PCCW Global, one of the world’s leading telecommunications groups with a tier 1 global IP network, Console Connect is completely scalable and offers maximum resilience and reliability, leaving you confident and secure in your cloud connections.
Role Overview
Project Manager is responsible for providing quality support for provisioning and project management of Enterprise and Wholesale customer projects. Project Managers work closely with Sales, Presales, Engineering, Finance, Operations and other regional project management teams to ensure that systems and documentation properly meet project specifications and cost requirements.
Key Responsibilities
• Single point of contact managing the customer once projects are received into Service Delivery. Overseeing the project deliverables and ensuring that the scope is in line with the customer’s expectations
• Coordinate internal resources and third parties/vendors for the execution of projects, ensuring quality standards are met and guidelines are maintained
• Develop project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility
• Ensure resource availability and allocation
• Develop a detailed project plan to track progress
• Active follow up at critical milestone points of a project
• Pursuing vendors, partners and internal teams for committed dates
• Customer updates
• Scheduling of resources
• Perform risk management to minimise project risks
• Measure project performance using appropriate tools and techniques, report and escalate to management as needed. Implement contingency plans agreed with the manager.
• Manage the relationship with the client and all stakeholders
• Establish and maintain relationships with third parties/vendors
• Create and maintain comprehensive project documentation
• Ensure that all projects are delivered on time, within the scope and the defined budget
• High level of customer service via effective communication throughout the project(s) lifecycle. Ensure accurate and frequent project updates status are provided to both internal and external customers. Maximum customer satisfaction is expected.
• Ensure all internal guidelines/processes are followed and all administrative work related to projects are accurately completed. The list includes
• Budget Request and Purchase Request processes
• Accurate and regular updates in the internal systems (weekly)
• Review and update system project forecast (weekly)
• Promptly acceptance of vendor handovers to avoid payment issues
• Ad-hoc reports requested by management
• Supporting team members on projects and bids to improve overall team performance
• Evaluating the success of the project against its benchmarking and sharing lessons or best practices with other organisations or project managers
Qualifications
• University degree holder with relevant professional qualifications desired
• Proven working experience as a project manager in the telecom or information technology sector
• Technical background, with an understanding of telecom products and services
• Excellent client-facing and internal communication skills
• Excellent written and verbal communication skills
• Proven organisational skills including attention to detail and multi-tasking skills
• Strong working knowledge of Microsoft Office
• PMP / PRINCE II certification desirable
Ref ID: 46080
Location: Athens, A1, GR
Business Unit: PCCW Global
Full Time/ Part Time: Full Time
Job Function: Project Management
Featured Job Category::
You must create an Indeed account before continuing to the company website to apply
Apply now
save-icon
Report job