Conduit RN Triage Specialist (Remote, US)
Conduit Health Partners
396 reviews
Cincinnati, OH 45237
Remote
Conduit Health Partners
396 reviews
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Benefits
Pulled from the full job description
• AD&D insurance
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Prescription drug insurance
• Retirement plan
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At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.
The Nurse Triage Specialist provides telephonic triage to assist callers to determine the most appropriate level of care needed for the current situation expressed or assessed. The Nurse Triage Specialist follows workflows, utilizes protocols and resources to provide supportive service to patients and customers. The RN Triage Specialist may be asked to assist with additional functions within the Conduit Health business umbrella as deemed necessary and appropriate within the scope of practice for the registered nurse. Assistance with data
collection for quality purposes will be expected. The Nurse Triage Specialist will maintain a standard of performance that prioritizes safety, quality and experience and coincides with the mission of the organization as well as identified key strategic or performance initiates. Professional, clinical standards, policy and evidence-based research will guide practice, service, and care delivery.
II. Essential Job Functions
Provides telephonic triage or requested support and / or virtual monitoring. Offers subsequent
recommendations, education or care advice using decision making tools, clinical judgement, and defined work flows.
Offers subsequent recommendations, education or care advice using decision making tools, clinical judgement, and defined work flows. Participates in care coordination by partnering with customers to reduce readmissions, enhance chronic disease management, manage health risk as well as injury reporting. Including scheduling provider appointment and provider communication.
Ensures accurate, timely documentation in the EMR (Electronic Medical Record) (including scanning) according to best practice, guidelines, or work flows.
Participates in virtual monitoring and subsequent reporting and escalation to support services identified by customer. Provides additional support to Conduit Health Partners business functions as identified to ensure all patient needs are being met and continuity of Conduit Health Partners business operations is maintained.
Ensures accurate, timely documentation in the EMR (including scanning) per best practice, guidelines, or work flows.
Provides additional support to Conduit Health Partners business functions as identified to ensure all patient needs are being met and continuity of Conduit Health Partners business operations is maintained.
Participates in process improvement, professional development, peer development, peer review and shared governance.
III. Patient Population
The following must be included in all position descriptions that involve direct or indirect patient care. This is a
JCAHO requirement. Also select the age of the patient population served:
Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients
served on his or her assigned unit.
Demonstrates knowledge of the principles of growth and development of the life span and possesses the
ability to assess data reflective of the patient's status and interprets the appropriate information needed
to identify each patient's requirements relative to his or her age, specific needs and to provide the care
needed as described in departmental policies and procedures.
Neonates (0-4 weeks) Adolescents (13-17 years)
Infant (1-12 months) Adults (18-64 years).
Pediatrics (1-12 years) Geriatrics (65 years and older)
• Not applicable to this position.
IV. Employment Qualifications
Education Qualifications - List the minimum education, training, and experience required to perform the
essential functions of the position.
Required Minimum Education:
ADN or
Diploma
Nursing Active RN Licensure
Preferred Education BSN Nursing
Licensing/ Certification
Licensure/Certification Required Associate resides in Compact State:
• Maintains active compact license
• Obtain license in additional states as advised by
hiring leader.
Associate resides in Non-Compact State:
• Obtain license in additional states as advised by
hiring leader.
Licensure/Certification Preferred Multistate/ Compact RN Licensure
Basic Life Support (BLS) BLS
Minimum Qualifications
Minimum Years and Type of Experience 1-year acute care
Other Knowledge, Skills and Abilities Required Click or tap here to enter text.
Other Knowledge, Skills and Abilities Preferred EPIC, Triage
IT Requirements Minimum internet speed of primary and secondary work
locations is:
Download speed of 100Mpbs
Upload speed of 20Mbps
V. Working Conditions
This section addresses the physical environment in which the employee will perform the work.
Periods of high stress and fluctuating
workloads may occur.
Long-distance or air travel as needed- not to exceed
10% travel.
• General office environment. May be exposed to high noise levels and bright lights.
May be exposed to physical altercations and
verbal abuse.
May be exposed to limited hazardous substances or
body fluids. *
May be required to use physical restraints.
May be exposed to human blood and other
potentially infectious materials. *
May be exposed to adverse weather
conditions; cold, hot, dust, wind, etc.
• May have periods of constant interruptions.
Required to car travel to off-site locations,
occasionally in adverse weather conditions.
• Prolonged periods of working alone.
Other: Remote/ At Home work Environment Opportunity may be provided. This is dependent upon
business needs and capability. Will require a signed agreement. Reference policy: Conduit Health Partners
Work from Home.
Many of our opportunities reward* your hard work with:
Comprehensive, affordable medical, dental and vision plans
Prescription drug coverage
Flexible spending accounts
Life insurance w/AD&D
Employer contributions to retirement savings plan when eligible
Paid time off
Educational Assistance
And much more
• Benefits offerings vary according to employment status
All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com
At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.
The Nurse Triage Specialist provides telephonic triage to assist callers to determine the most appropriate level of care needed for the current situation expressed or assessed. The Nurse Triage Specialist follows workflows, utilizes protocols and resources to provide supportive service to patients and customers. The RN Triage Specialist may be asked to assist with additional functions within the Conduit Health business umbrella as deemed necessary and appropriate within the scope of practice for the registered nurse. Assistance with data
collection for quality purposes will be expected. The Nurse Triage Specialist will maintain a standard of performance that prioritizes safety, quality and experience and coincides with the mission of the organization as well as identified key strategic or performance initiates. Professional, clinical standards, policy and evidence-based research will guide practice, service, and care delivery.
II. Essential Job Functions
Provides telephonic triage or requested support and / or virtual monitoring. Offers subsequent
recommendations, education or care advice using decision making tools, clinical judgement, and defined work flows.
Offers subsequent recommendations, education or care advice using decision making tools, clinical judgement, and defined work flows. Participates in care coordination by partnering with customers to reduce readmissions, enhance chronic disease management, manage health risk as well as injury reporting. Including scheduling provider appointment and provider communication.
Ensures accurate, timely documentation in the EMR (Electronic Medical Record) (including scanning) according to best practice, guidelines, or work flows.
Participates in virtual monitoring and subsequent reporting and escalation to support services identified by customer. Provides additional support to Conduit Health Partners business functions as identified to ensure all patient needs are being met and continuity of Conduit Health Partners business operations is maintained.
Ensures accurate, timely documentation in the EMR (including scanning) per best practice, guidelines, or work flows.
Provides additional support to Conduit Health Partners business functions as identified to ensure all patient needs are being met and continuity of Conduit Health Partners business operations is maintained.
Participates in process improvement, professional development, peer development, peer review and shared governance.
III. Patient Population
The following must be included in all position descriptions that involve direct or indirect patient care. This is a
JCAHO requirement. Also select the age of the patient population served:
Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients
served on his or her assigned unit.
Demonstrates knowledge of the principles of growth and development of the life span and possesses the
ability to assess data reflective of the patient's status and interprets the appropriate information needed
to identify each patient's requirements relative to his or her age, specific needs and to provide the care
needed as described in departmental policies and procedures.
Neonates (0-4 weeks) Adolescents (13-17 years)
Infant (1-12 months) Adults (18-64 years).
Pediatrics (1-12 years) Geriatrics (65 years and older)
• Not applicable to this position.
IV. Employment Qualifications
Education Qualifications - List the minimum education, training, and experience required to perform the
essential functions of the position.
Required Minimum Education:
ADN or
Diploma
Nursing Active RN Licensure
Preferred Education BSN Nursing
Licensing/ Certification
Licensure/Certification Required Associate resides in Compact State:
• Maintains active compact license
• Obtain license in additional states as advised by
hiring leader.
Associate resides in Non-Compact State:
• Obtain license in additional states as advised by
hiring leader.
Licensure/Certification Preferred Multistate/ Compact RN Licensure
Basic Life Support (BLS) BLS
Minimum Qualifications
Minimum Years and Type of Experience 1-year acute care
Other Knowledge, Skills and Abilities Required Click or tap here to enter text.
Other Knowledge, Skills and Abilities Preferred EPIC, Triage
IT Requirements Minimum internet speed of primary and secondary work
locations is:
Download speed of 100Mpbs
Upload speed of 20Mbps
V. Working Conditions
This section addresses the physical environment in which the employee will perform the work.
Periods of high stress and fluctuating
workloads may occur.
Long-distance or air travel as needed- not to exceed
10% travel.
• General office environment. May be exposed to high noise levels and bright lights.
May be exposed to physical altercations and
verbal abuse.
May be exposed to limited hazardous substances or
body fluids. *
May be required to use physical restraints.
May be exposed to human blood and other
potentially infectious materials. *
May be exposed to adverse weather
conditions; cold, hot, dust, wind, etc.
• May have periods of constant interruptions.
Required to car travel to off-site locations,
occasionally in adverse weather conditions.
• Prolonged periods of working alone.
Other: Remote/ At Home work Environment Opportunity may be provided. This is dependent upon
business needs and capability. Will require a signed agreement. Reference policy: Conduit Health Partners
Work from Home.
Many of our opportunities reward* your hard work with:
Comprehensive, affordable medical, dental and vision plans
Prescription drug coverage
Flexible spending accounts
Life insurance w/AD&D
Employer contributions to retirement savings plan when eligible
Paid time off
Educational Assistance
And much more
• Benefits offerings vary according to employment status
All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com