Your success is a train ride away!
As we move Americas workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.
Are you ready to join our team?
Our values of Do the Right Thing, Excel Together and Put Customers First are at the heart of what matters most to us, and our Core Capabilities, Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.
SUMMARY OF DUTIES:
The Sr Business Analyst - Performance Management role will be a key contributor on a team introducing a data driven approach towards managing performance. This approach will have 4 primary areas of focus:Creating/maintaining our analytical toolkits, creating business processes to monitor performance, leading matrix initiatives to address performance opportunities and leading ad-hoc analysis.Initially the role will contribute towards building our analytical foundation with a focus on data aggregation, analytic tools selection and creating reports focused on data sense making that heavily utilize data visualization. With the foundation in place, the role will pivot towards performance management of the business. In being part of this team, the role will utilize management tools such as benchmarking, comparables, and driver disaggregation to identify areas of opportunity. Once the areas of opportunity are identified the role will contribute towards ensuring internal stakeholders have problem awareness and have the support needed to remedy. When resources are not available to address the problem, this role may function as a lightweight project manager ensuring we drive solutions
ESSENTIAL FUNCTIONS:
• In performing the job responsibilities, you may have any (or all) of the following duties:
• Contributor to the creation of the departmental data foundation, this will require becoming an expert on multiple datasets across ops, commercial and finance
• Develop/maintain repository of self-service performance reports for a variety of stakeholders
• Identify performance improvement opportunities
• Contribute to performance management sessions ensuring the subject matter experts have awareness, alignment, and a path to address
• Where a clear owner does not exist to address performance opportunities, support, and lead the solution
• Conduct ad-hoc analysis as needed some of which may address business opp. vs. performance opp
MINIMUM QUALIFICATIONS:
• Bachelors Degree required OR equivalent combination of training, education and relevant experience may be considered in lieu of a degree.
• PLUS 3-6 years of relevant experience preferred
• Work experience or education creating analytical models
• Work experience or education solving business problems
• Work experience that demonstrates accountability and responsibility
• Work experience or equivalent education in critical thinking and problem solving
MINIMUM KSA (Knowledge, Skills and Abilities):
• Strong data manipulation skills expert level knowledge in excel and ability to write SQL and create queries. Experience with Tableau or other visualization tools a plus
• Takes ownership of opportunities and creates solutions
• Effective communicator with the ability to distill complexity into plain language
• Experience creating an approach / framework for addressing complex problems
• Strong analytical skill set to identify root causes
• Highly skilled communicator, that will utilize a variety of written and verbal mediums
• Highly skilled interpersonal skills will work across internal and external stakeholders who have expertise in all aspects of passenger rail
• Highly skilled at organizing projects
• Highly outcome oriented
PREFERRED QUALIFICATIONS:
• BA/BS in business, analytic or quantitative field
• PLUS 7+ years of relevant experience preferred solid work experience or education creating analytical models
• 2+ years of work experience
• 1+ years of experience in an analytical role
• 1+ years of experience creating analytical models
• 1+ years of experience solving business problems
• 1+ years of experience with data visualization
• 1+ years of experience working with 3rd party stakeholders
• 1+ years of experience working across divisions
WORK ENVIRONMENT:
• General office environment
• May travel less than 25% of the time
• Working extended hours or after-hours responsibilities may be required
• Frequently works in a dynamic, fast-paced environment that requires the individual to simultaneously manage several tasks, while paying attention to detail.
COMMUNICATIONS AND INTERPERSONAL SKILLS:
Must have excellent oral and written communication skills.
The salary/hourly range is $80,580 - $104,430 for the Sr Business Analyst position.Payis based on several factors including but not limited to education, work experience,certifications,internal equity,etc. Depending on an employees assigned worksite orlocation, Amtrak may consider a geo-pay differential to be applied to the employees basesalary. Amtrak may offer additional incentive and pay programs to recognize and rewardour employees, including a short-term incentive bonus based upon factors such as individualand company performance that is commensurate with the level of the position and/or long-term incentive plan compensation. In addition to your salary, Amtrak offers acomprehensive benefit package that includes health, dental, and vision plans; health savingsaccounts; wellness programs; flexible spending accounts; 401K retirement plan withemployer match; life insurance; short and long term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses;Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirementbenefits; and rail pass privileges. Learn more about our benefits offerings here .
Requisition ID: 158804
Posting Location(s): N/A
Job Family/Function: Engineering
Relocation Offered: No
Travel Requirements: Up to 25%
You power our progress through your performance.
We want your work at Amtrak to be more than a job. We want your career at Amtrak to be a fulfilling experience where you find challenging work, rewarding opportunities, respect among colleagues, and attractive compensation. Amtrak maintains a culture that values high performance and recognizes individual employee contributions.
Amtrak is committed to a safe workplace free of drugs and alcohol. All Amtrak positions requires a pre-employment background check that includes prior employment verification, a criminal history check and a pre-employment drug screen.
Candidates who test positive for marijuana will be disqualified, regardless of any start or local statue, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use. Amtrak's pre-employment drug testing program is administered in accordance with DOT regulations and applicable law.
In accordance with DOT regulations (49 CFR 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety-sensitive functions.
In accordance with federal law governing security checks of covered individuals for providers of public transportation (Title 6 U.S.C. 1143), Amtrak is required to screen applicants for any permanent or interim disqualifying criminal offenses.
Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.
Amtrak is an EOE/Affirmative Action Minority/Female employer, and we welcome all to apply. We consider candidates regardless of race/color, religion, sex (including pregnancy, childbirth and related conditions), national origin/ethnicity, age, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law.
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