Job Details Category FiberLync Opportunities Status Open Salary $65,000 - $72,000 annually Posted June 7, 2023 Closing Open Until Filled
Role Overview
FiberLync is seeking a full-time Network Generalist
Role Description
• Provide day-to-day workstation support;
• Assist in setting-up and upgrading computers for end users;
• Provide troubleshooting for internet browsers, Microsoft Office 365, and other software applications;
• Maintain and troubleshoot network printers, network firewalls, network servers, telephone systems and other networked systems;
• Upgrade and maintain computer anti-virus on workstations to ensure data security and protection;
• Support and troubleshoot subscriber activations;
• Troubleshoot and maintain core provider network systems;
• Interface with 3rd party providers and vendors in support of ISP network;
• Manage administration of user accounts including Active Directory, email, and remote access, etc.;
• Perform regular installations and updates on hardware and software;
• Manage regular backup, storage, and retrieval of critical data;
• Maintain and troubleshoot LAN/WAN connectivity issues;
• Provide end user application training as needed;
• Work together with other Technical Support personnel to find solutions to complex issues;
• Monitor IT systems for proper operation and working conditions.
Knowledge, Skills, and Abilities
• 3-5 years of experience in Microsoft Windows Enterprise: Windows Server, Windows 10 & 11, Active Directory, Azure and Azure AD, Office 365;
• 3-5 years of experience in Cloud Computing: Azure, AWS, SaaS service;
• Linux – Distros: Ubuntu, Debian, CentOS;
• UTM (unified Threat Management) – Experience in one or more of the following: Fortinet, WatchGuard, Palo Alto, SonicWall;
• 3-5 years of experience in Network hardwire providers: Juniper, Cisco, Ubiquiti, Fortinet, ADTRAN
• 3-5 years of experience in Protocols: DNS, TCP/IP (UDP), DHCP, ARP, BGP, OSPF, SFTP, SMTP, SNMP, SSH;
• 3-5 yeas of experience in Shells – CLI: PowerShell, Bash, Windows Terminal;
• Comfortable with multi-taking and prioritizing tasks with little or no guidance;
• Excellent communication skills both orally and written;
• Excellent time management and strong organizational skills;
• Punctual with a strong attendance history.
Education and Experience
Applicants should have a bachelor’s degree in Information Technology, Computer Science, or related field; or comparable certifications coupled with experience.
Special Requirements
• Possession of a valid Commonwealth of Virginia driver’s license or valid drivers’ license from another US state with the ability to obtain a Virginia driver’s license within the first 3 months of employment, and an acceptable driving record;
• May require periodic work beyond normal work schedule;
• Designated as Essential Staff;
• Subject to pre-employment criminal background check.
Job Type: Full Time
Benefits:
• 401(k)
• Dental insurance
• Health insurance
• Paid Annual Leave
• Vision insurance Schedule:
• 8-Hour Shift
• Monday to Friday
• Weekend or after business hours work may be required
Please visit https://www.fiberlync.net/employment to apply
Orange County Broadband Authority dba FiberLync is an equal opportunity employer. FiberLync does not discriminate or allow discrimination on the basis of race, color, sex, national origin, religion, age, disability, marital status, sexual orientation, veteran status, or any other protected class as established by law.