Job Type: Full time
Description:SUMMARYWorking with close supervision, the Order Fulfillment Lead informs, and guides Order Fulfillment Associates daily. Additionally, this position supports other departments/zones as needed to achieve the overall business objectives of the distribution and refurbishment centers. The principal business outcome of this position is the accurate pulling of products shipped to maintain optimal inventory selection in all GameStop stores. Working under general supervision, this position will interact with his or her supervisor several times a week, perhaps daily, to receive guidance and feedback. Many non-routine activities will require a supervisor’s advance approval.ESSENTIAL JOB DUTIES AND RESPONSIBILITIES*Ensure zone is flowing smoothly by communicating effectively with team members, stockers and managementReport personnel absences and other employee issues to Order Pulling SupervisorPerform the job duties of an Order Fulfillment Associate, including packing boxes with specific products as indicated by Pick-to-Light systemRecord production time for team members accurately and provide reports as neededReport product shortages to the Stocking Lead and ensure that bin checks are done dailyPick up and discard paper, packing/wrapping materials, empty cartons, and all trash/debris throughout work shiftConsistent with the general nature of this role, work collaboratively with others throughout the Refurb Center and Distribution Center to achieve or exceed department objectives.Follow all known safety procedures and utilize good operational, loss prevention and safety judgment always.When appropriate, identify and communicate scheduling, assignment, and general process improvement recommendations to Order Pulling Supervisors.RELATED COMPETENCIESCoaching – Provides timely guidance and feedback to help others strengthen specific knowledge / skill areas needed to accomplish a task or solve a problemPlanning and Organizing –   Establishes courses of action for self and others to ensure that work is completed efficientlyQuality Orientation – Accomplishes tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a periodSafety Awareness – Identifies and corrects conditions that affect employee safety; upholds and follows safety standardsBASIC AND PREFERRED QUALIFICATIONSMust be at least 18 years of age and present state-required proof of age documentsHigh school diploma or GED requiredAt least one year of experience as a GameStop Order Fulfillment Associate required (Internal candidates only)At least one year of work experience in a distribution center environment required Must be able to lift and/or move boxes, totes and other objects weighing up to 10 pounds from a height of up to 6 feetMust be able to push boxes along mechanically assisted conveyor weighing up to fifty (50) poundsMust be able to stand, bend and/or lift items for up to 8 hours dailyMINIMUM QUALIFICATIONS, JOB SKILLS, ABILITIESWorking ability to effectively meet production goals with tight timelines and high-quality standardsWorking knowledge of common business computer systems and applications; specifically, Microsoft Outlook, Word, and Excel on a Windows-based operating platformAbility to communicate effectively with others using spoken and written EnglishWorking knowledge of basic mathematical functions (add, subtract, multiply, divide)The learning capacity and agility to participate in cross-functional training as needed to maximize development and department resultsAbility to work cooperatively in other distribution center and refurbishment center areas as needed to achieve overall department objectivesAbility to organize, prioritize, and control job responsibilities in order to meet established deadlinesAbility to understand and comply with all GameStop policies and procedures, including but not limited to, those related to attendance, safety, conflict of interest, confidentiality, honesty and ethical conduct