Job Description
Description
Acara Solutions is looking for an Account Manager for our client located in Grapevine, TX
• Stays in close communication with assigned accounts and acts as liaison between customers and functional departments.
• Conducts and lead quarterly business reviews internally and externally.
• Work directly with clients to set strategy, programming and budgets.
• Be responsible for overall account fiscal status, including reconciliation.
• Proactively coach team to manage and resolve customer issues.
• Responsible for managing policy deployment in the areas of operational excellence, lean manufacturing techniques, cost reduction, complete and on-time delivery, safety, customer satisfaction, employee relations, and account performance measures.
• Identifies, recommends and implements changes to improve productivity and reduce cost and scrap, monitor scrap and rework data.
• Directs the establishment, implementation and maintenance of production standards.
• Creates customer needed reports utilizing system data.
• Manages regular reviews of program milestones or KPI (key performance indicator) measurements.
• Manages internal relationships to provide communication of customer requirements and implementation of customer program.
• Works closely with Production to deliver customer expectations and company profits.
• Performs and coordinates customer presentations, manages site visits at either customer or company locations as required, and maintains a professional image at all times.
• Identifies new business opportunities by developing a complete and thorough knowledge of each customer's business model and collaborate with Sales & Marketing teams.
• Ensures internal/external awareness and alignment with senior management and cross functional groups (Production, Engineering, Supply Chain, IT, etc.) through effective communications, team interaction, and developing a collaborative account team environment.
• Assists other functions to achieve company-wide continuous improvement initiatives e.g. Efficiency, quality, TAT, customer satisfaction.
• The account manager acts as the interface between the customer and operations to ensure customer service levels are maintained, company revenue and profit goals are maintained, and to continue to grow the program.
• Other duties as assigned.
Job Requirements
Required Skills / Qualifications:
• Bachelor's Degree in Business Administration.
• Minimum of 5 years' account or program management experience in successfully delivering solutions, in an Electronic service oriented organization.
• Minimum of 5 years' Experience in ICT related industry, either at an OEM or ODM level, would be beneficial.
Preferred Skills / Qualifications:
• Results driven self-starter
• Superior planning and thinking capabilities
• Consulting & coaching skills; effective advisor to peers and site staff
• Conceptual, strategic thinker
• Analytical and Modeling Skills
• Hands on and 'Can-Do' Attitude.
• Accustomed to working through people
• True Business Partner
• Advanced negotiation acumen
• Ability to win credibility and influence.
• Demonstrated leadership and motivational skills
• Ability to evaluate risk and make timely decisions
• Excellent interpersonal and communication skills.
• Excellent people relationship skills - listening, questioning, negotiating, motivating, conflict & problem resolution
• Work in a multi-cultural, dynamic and fast paced environment with diverse teams.
• Shows determination to achieve excellent results
• Focus on the market
• Finds better ways.
• A combination of education and experience.
• Demands top performance
• Inspires commitments
• Develops self and others
Additional Information:
• Upon offer of employment, the individual will be subject to a background check and a drug screen.
• While performing the duties of this job, the employee is constantly required to sit for long periods of time.
• Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus.
• Must be able to tolerate moderate to high noise level in a depot/production environment.
• Must be able to adapt to global time zone communication schedule and work outside regular work time setting.
Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct, and Aleron's strategic partner, SDI) are Equal Employment Opportunity and Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, national origin, genetic information, sex, age, disability, veteran status, or any other legally protected basis. The Aleron companies welcome and encourage applications from diverse candidates, including people with disabilities. Accommodations are available upon request for applicants taking part in all aspects of the selection process.
Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status.
Aleron companies; Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, Viaduct, and Aleron's strategic partner, SDI are Equal Employment Opportunity and Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, national origin, genetic information, sex, age, disability, veteran status, or any other legally protected basis.
Compensation and Hours
Salary Range: Not Available DOE (Depends on Experience) Benefits Provided: Not Available Other Benefits: Not Available Full or Part Time: Full Time (30 Hours or More) Job Duration: Over 150 Days Type of Job: Regular
Shift: Not Applicable
Hours per Week:
Hours Not Specified
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