Salesforce Administrator
Job Locations US-VA-Home
Requisition ID 2023-134726
Position Category Systems Engineering / Development / Architecture / Integration
Clearance Secret
Sector Citizen Security & Public Services
Responsibilities
Peraton is seeking a Salesforce Administrator to join our team of qualified and diverse individuals. The qualified applicant will be a member of the Department of State (DOS) Consular Affairs Enterprise Infrastructure Operations (CAEIO) Program for the Bureau of Consular Affairs (CA). The CAEIO Program provides IT Operations and Maintenance to modernize the legacy networks, applications, and databases supporting CA services globally.
Overview
The Salesforce Administrator designs, develops, evaluates and modifies systems and systems-oriented products. Gathers information concerning the capabilities of Salesforce products; investigates the technical capabilities of Salesforce products and competing equipment and/or solutions; stays abreast of developments in hardware and software; analyzes customer problems; assists in designing systems to satisfy customer needs. Researches, collects, and reports information on the ability and capacity of Salesforce products and competitors. Coordinates resolution of product/service issues, upgrades, and problems. Conducts system calibrations after the hardware and software are installed.
Responsibilities
• Participate in incident, problem, and change management processes.
• Plan and direct upgrades and system enhancements.
• Develop and implement testing strategies and documenting results.
• Provide system/equipment/specialized training and technical guidance.
• Serve as liaison with clients, participating in meetings to ensure client needs are met.
• Communicate with customers and teammates clearly and concisely.
• Support automation management and security of container-based workloads via scripting and tools
• Prepare documentation on new and existing systems from requirements and architectural designs and diagrams.
• Ensure data integrity by evaluating, proposing, implementing and managing software and hardware solutions.
• Recommend improvements across the enterprise as well as migration strategies from legacy to containerized and automated platforms.
• Recommend and implement system enhancements that improved the performance, security, and reliability of the system.
Schedule
The core schedule for this position is M-F, 11:00 PM to 7:00 AM. The Salesforce Administrator must be able to work flexible hours, including weekends for periodic maintenance and troubleshooting.
Qualifications
Required Qualifications
• US Citizenship and an active SECRET Government Security Clearance
• At least two years of Salesforce system administration experience in an enterprise environment
• Broad knowledge of customizing Salesforce, regularly configuring the platform, managing users, and looking for ways to get even more out of its features and capabilities
• Experience designing and implementing highly-available solutions
• Able to multi-task and prioritize (and re-prioritize) tasks to meet periodically changing deadlines
• Self-directed and able to drive projects to completion in a fast-paced environment
• Solid written and verbal communications skills; able to create, discuss and explain technical documentation
Desired Qualifications and Certifications
• Completed Trailhead Classes and Workshops, such as: • Administration Essentials for New Admins (ADM 201)
• Administrative Essentials for New Admins in Lightning Experience and Certification (ADX 201C)
• Preparing for Your Salesforce Administrator Certification (CRT 101)
• Administrative Essentials for New Admins in Lightning Experience (ADX 201)
• Salesforce Trailhead Virtual Bootcamp for New Admins
• Lightning Experience Administrative Essentials for New Admins Extended (ADX-201E)
• Salesforce Administrator, or other relevant certifications to the position
• Security+ CE or other 8570 IAT level II certification
Education and Experience Requirements: Bachelor's degree and 5-7 years of experience; Master's degree and 3-5 years of experience; PhD and 0-2 years of experience.
Peraton Overview
Peraton drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted and highly differentiated national security solutions and technologies that keep people safe and secure. Peraton serves as a valued partner to essential government agencies across the intelligence, space, cyber, defense, civilian, health, and state and local markets. Every day, our employees do the can’t be done, solving the most daunting challenges facing our customers.
Target Salary Range
$86,000 - $138,000. This represents the typical salary range for this position based on experience and other factors.
EEO Tagline (Text Only)
An Equal Opportunity Employer including Disability/Veteran.
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