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Great Wolf Lodge

Location: Grapevine, Texas
Type: Full-Time, Non-Remote
Posted on: June 5, 2023
Great Wolf Lodge Grapevine, TX (Onsite) Full-Time
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Job Details
Pay: $4 per hour
The Server is responsible for taking food and beverage orders, serving food and beverages, and handling transactions while interacting in a positive, friendly and efficient manner with our guests.
Essential Duties & Responsibilities
• Helps patrons select food and beverages by presenting menu; offering cocktails and appetizers; suggesting courses; explaining the chef's specialties; identifying appropriate wines; answering food preparation questions and understanding customer's special needs and/or dietary restrictions
• Transmits orders to bar and kitchen by recording patrons' choices; identifying patrons' special dietary needs and special requests
• Keeps kitchen staff informed by noting timing of meal progression
• Serves orders by picking up and delivering patrons' choices from bar and kitchen including accompaniments and condiments from service bars, as requested
• Responds to additional patron requirements by inquiring of needs; observing dining process
• Maintains table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needs
• Obtains revenues by totaling charges; issuing bill; accepting payment; delivering bill and payment to host person; returning change or credit card and signature slip to patrons
• Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies
Basic Qualifications & Skills
• Some High School education or equivalent
• Basic mathematical skills (addition, subtraction, multiplication, and division) as they apply to cash handling
• Must be flexible regarding scheduling based on business demands including nights, weekends and Holidays as needed
• Successful completion of criminal background check and drug screen
Desired Qualifications & Traits
• Previous server experience
• Prior experience with Point-of-Sale (POS) technology
• Proven teamwork
• Projects professional image that inspires trust and confidence
• Enthusiastic and positive energy
Physical Requirements
• Able to lift up to 15 lbs.
• Able to bend, stretch, and twist
• Able to stand for long periods of time
Recommended Skills
• Friendliness
• Mathematics
• Passionate
• Sales Till Operation
• Team Working
• Sales
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