IT Support Technician
Rappahannock Rapidan Community Services
Culpeper, VA
$17.80 - $22.25 an hour - Full-time
Job details No matching job preferences
Salary
$17.80 - $22.25 an hour
Job Type
Full-time
Shift and Schedule
Monday to Friday
Qualifications
• High school or equivalent (Required)
• Work authorization (Required)
• Software support: 1 year (Preferred)
• Computer hardware: 1 year (Preferred)
Benefits
Pulled from the full job description
Dental insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Retirement plan
Vision insurance
Full Job Description INFORMATION TECHNOLOGY SUPPORT TECH
GENERAL DEFINITION OF WORK: FLSA Status: Non-Exempt
Installs, troubleshoots, maintains, and repairs computer hardware, software and peripherals; work is performed under regular supervision.
ESSENTIAL FUNCTIONS:
• Installs hardware & software.
• Assists with Deployment of New Systems.
• Assists with deployment of Peripheral equipment.
• Familiar with “Ghost” imaging software and “BitLocker”.
• Familiar with IT Tools (ping, tracert, DNS commands, system commands)
OTHER FUNCTIONS:
• Performs other related duties as required.
KNOWLEDGE, SKILLS AND ABILITIES:
General knowledge of personal computer and peripherals; working knowledge of MS Office (Word, Excel, PowerPoint, Access and Visio); skill in the use of MS Operating Systems; skill in basic hardware installation and maintenance of related equipment; good troubleshooting and problem solving skills; ability to understand and follow written or oral procedures and instructions; ability to train users in the use of various agency hardware and applications; ability to establish and maintain effective working relationships with associates.
COMPETENCIES:
Accountability & Dependability; Analysis & Reasoning; Customer Focus; Integrity; Learning Capacity; Multi-tasking; Oral & Written Communication; Reliability; Results Focus & Initiative; Teamwork; Research.
EDUCATION AND EXPERIENCE :
High School diploma or equivalent, and at least one year of experience in computer hardware and software support.
PHYSICAL REQUIREMENTS:
This is light work requiring the exertion of up to 20 pounds of force occasionally, up to 10 pounds of force frequently, and a negligible amount of force constantly to move objects, and some medium work requiring the exertion of 50 pounds of force occasionally, up to 20 pounds of force frequently, and up to 10 pounds of force constantly to move objects; work requires climbing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, and repetitive motions; vocal communication is required for expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels; visual acuity is required for depth perception, color perception, preparing and analyzing written or computer data, visual inspection involving small defects and/or small parts, use of measuring devices, assembly or fabrication of parts at or within arms length, operation of machines, determining the accuracy and thoroughness of work, and observing general surroundings and activities; the worker is not subject to adverse environmental conditions.
SPECIAL REQUIREMENTS:
Valid Virginia driver's license; attends training and maintains certifications as required by the Agency and regulatory guidelines.
SALARY: $17.80-$22.25/HOURLY
RRCS does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, or military service.
RRCS does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, or military service
Job Type: Full-time
Pay: $17.80 - $22.25 per hour
Benefits:
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance
Schedule:
• Monday to Friday
Education:
• High school or equivalent (Required)
Experience:
• Software support: 1 year (Preferred)
• Computer hardware: 1 year (Preferred)
Work Location: In person
Hiring Insights Hiring 1 candidate for this role
Urgently hiring
Job activity • Posted 3 days ago