JobsEQ by Chmura Logo

Systems Quality Assurance Associate

Wells Fargo

Location: Roanoke, Virginia
Type: Non-Remote
Posted on: May 27, 2023
This job is no longer available from the source.
About this role:
Wells Fargo is seeking a Systems Quality Assurance Associate in Fraud & Claims Management as part of Consumer and Small Business Banking Operations. Learn more about the career areas and lines of business at wellsfargojobs.com
In this role, you will:
• Create, prepare and implement system quality assurance reviews
• Develop and execute test plans and test scripts
• Perform routine and basic analysis, testing and certification of software
• Create basic test plans and focus on test execution
• Perform simple test data conditioning, regression testing, and testing validation
• Review user requirements to ensure that requirements are testable
• Validate user expectations are achieved during the testing process and conduct quality assurance reviews
• Interact with users to share information and clarify instructions
• Collaborate with teams to create and select test cases and create test scripts
Required Qualifications:
• 6+ months of Systems Quality Assurance experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
• Fraud and Claims Operations experience
• Experience with ACH and/or Debit Card claims processing
• Experience with any of the following:
• Claims 2.0 application
• DAT application
• CSTAR application
• LU application
• HA application
• LIR application
• Experience taking initiative and work independently with minimal supervision
• Experience with Agile and other software development methodologies and testing tools, such as Jira and ALM
• Technical troubleshooting or root cause analysis experience
• Excellent verbal, written, and interpersonal communication skills
• Ability to work effectively in a fast paced team environment and across all organizational levels, where flexibility, collaboration and adaptability are important
• Ability to work effectively in virtual environment where key team members and partners are in various time zones and locations
• Strong analytical skills with high attention to detail and accuracy
Job Expectations:
• Hours: Monday - Friday 8a-5pm EST with some flexibility
• Hybrid work schedule
• Candidate must reside within a commutable distance of one of the locations listed on the posting
• Schedule may be subject to change based on business needs and flexibility of schedule is an expectation. Schedules are dynamic and will change based on business need as determined by testing needs; customers are the primary focus of everything we do .
Posting Location:
• 2800 S Price Rd., Chandler, AZ
• 1525 W W T Harris Blvd, Charlotte, NC
• 7711 Plantation Rd., Roanoke, VA
This position is not eligible for Visa sponsorship. This posting may come down early depending on the volume of applicants.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. no requirements Employment Type: OTHER