Operations and Policy Analyst 3 (Research & Data Reporting)- Telework/Hybrid
Oregon Secretary of State Salem, VA (Onsite) Full-Time
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Initial Posting Date: 05/04/2023Application Deadline:05/17/2023Agency:Department of CorrectionsSalary Range:$6,508 - $9,482Position Type:EmployeePosition Title:Operations and Policy Analyst 3 (Research & Data Reporting)- Telework/HybridJob Description:The Oregon Department of Corrections is actively recruiting for an Operations & Policy Analyst 3 (Business Analyst- Research & Data Reporting). This position has been approved for full telework or hybrid.This position resides in the Office of Research, Data, and Decision Support (RDDS) within the Office of the Inspector General (OIG). RDDS uses data analytics and business intelligence methods to assist the department with making informed decisions by examining collected data and identifying new opportunities to support ODOC's mission.RDDS is responsible for planning, research, and statistical analysis activities withing the Department to assist in short-term and long-term decision-making. This includes coordinating departmental research initiatives; preparing various planning and research reports; identifying correctional planning and research problems; preparing research models appropriate to the problem; developing instrumentation analyzing data; and submitting recommendations for departmental research and evaluation priorities. These duties are essential for decision-making of the ODOC's administrative divisions, operations of Oregon's 12 prisons, parole, probation, and post-prison supervision functions in 36 counties, and the Board of Parole.About the AgencyThe mission of the Oregon Department of Corrections (ODOC) is to promote public safety by holding Adults in Custody (AIC) accountable for their actions and reducing the risk of future criminal behavior. The success of the ODOC mission relies heavily on the fundamentals of the Oregon Accountability Model. The basis of the Oregon Accountability Model is the strong belief in the importance of strengthening staff to adult in custody (AIC) and staff to staff modeling, particularly in the directing and shaping of pro-social behavior.Benefits to youWe pay 95% to 99% of medical insurance premiums for full-time employees [OR up to 99% of medical insurance premiums for part-time employees], including mental health coverage.The hourly equivalent for this position is approximately $40.67 - $63.39. [OR The annual salary for this position is $78,096 - $121,716.]12 paid holidays, separate sick and vacation paid leaves (prorated for part-time employees), and other employee benefits such as optional insurances and flexible spending plans.DOC will pay you a 5% allowance for bilingual skills (includes ASL) if you can pass a skills test and are assigned to use those skills on the job!We conduct a pay equity analysis for candidates new to DOC based on their education and experience before every offer of employment.Position HighlightsThe primary purpose of this position is to analyze and evaluate policies, procedures, and operations of the RDDS unit to ensure data management operations meets the needs of the agency. They are responsible for conducting research, collecting, and analyzing data, and interpreting findings to inform recommendations and drive the development needs of the unit for the purpose of streamlining and improving operations for efficiency. They provide data management expertise, training, and mentorship to other staff and act as a liaison between business users and technical staff.This position is the primary liaison to the Data Warehouse Administrator and works closely with the Operations Analyst 2 to monitor, analyze, and support the data mart system and data lineage from source systems to the data mart in accordance with current data governance. They lead in the development and implementation of project requirements, technical documentation, assigns priorities, establishes deadlines, and tracks problems while ensuring capacity within the operations team is properly assessed.This position serves as the agency's Data Coordinator and works closely with Data Governance Committee to support unit operations through the implementation of data governance and support of the agency's open data program. They lead the inventory effort, assign work to data stewards, coordinate, and facilitate meetings with subject matter experts to identify and prioritize data, and support the overall governance and management of the agency open data program.In addition, this position provides technical, analytical, and consultative support to projects, initiatives, and work units within DOC as well as operations-based technical support for CORE scorecard. Overall, the role is to support the RDDS unit and DOC in achieving its goals and objectives by ensuring that its policies, procedures, and programs are well-designed, effective, and efficient.The primary purpose of this position is to work closely with the unit's Research Analysts, Research Scientist, internal department staff, external research partners, and the public to support unit operations to provide accurate and reliable data in a timely manner. They are responsible for conducting research, collecting, and analyzing data, and interpreting findings to inform recommendations and drive the development needs of the unit for the purpose of streamlining and improving operations for efficiency. This position utilizes current trends and best practices to automate and improve business practices for program evaluation and data visualization while designing tools and methods for successful quality control.This position works closely with the Research Analysts to assess, design, and implement business processes in the collection of research requests, data requests, data reports, data dashboards, program evaluations, and services. They provide data reporting and visualization expertise, training, and mentorship to other staff and act as a liaison between business users and technical staff. They are responsible for ensuring the quality and accuracy of data, as well as evaluating data to provide insights and recommendations for improving data-driven decision-making. This position serves as the Chair of the Research Committee under OAR 291-035-0005 and manages internal and external research studies that evaluate agency policy and operations. They will work very closely with all facets of the organization and external research partners to develop long-range plans, goals, objectives, and milestones; or evaluate the effectiveness of programs throughout an agency. In addition, this position provides technical, analytical, and consultative support to projects, initiatives, and work units within DOC as well as operations-based technical support for CORE scorecard. Overall, the role is to support the RDDS unit and DOC in achieving its goals and objectives by ensuring that its policies, procedures, and programs are well-designed, effective, and efficient.Application ProcessWhat are the Minimum Qualifications?A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science or any degree demonstrating the capacity for the knowledge and skills; and four years professional-level evaluative, analytical and planning work.OR;Any combination of experience and education equivalent to seven years of experience that typically supports the knowledge and skills for the classification.What are the Requested Skills?Experience with statistical analysis and data miningExperience with analyzing data and identify discrepancies and issuesExperience with data analytics, visualization, and reporting tools such as SAS Enterprise Guide, Tableau, Power BI, or R Shiny, etc.SkillsTechnical skills:Ability to work with large and complex datasetsExperience with statistical analysis and data miningExperience with data analytics, visualization, and reporting tools such as SAS Enterprise Guide, Tableau, Power BI, or R Shiny, etc.Experience with data cataloging and metadata management tools (Preferred experience with SAS Management Console & SAS Data Integration Studio)Familiarity with ETL (extract, transform, load) processes and data warehousing conceptsUnderstanding of data modeling, data visualization, and business intelligence conceptsAnalytical and problem-solving skills:Experience with data quality management and interpretation of research findingsExperience with analyzing data and identify discrepancies and issuesAbility to analyze complex data sets and identify trends and patternsAbility to analyze data and identify discrepancies and issuesKnowledge of machine learning concepts and toolsExperience with root cause analysis and issue resolutionAbility to analyze research data and identify trends and patternsEthical and regulatory compliance skills:Familiarity with research compliance requirements, such as those related to human subjectsExperience with institutional review board (IRB) or animal care and use committee (ACUC) processes and proceduresBusiness acumen:Understanding of business processes and data requirementsUnderstanding of data security and privacy practicesUnderstanding of key performance indicators (KPIs) and metricsUnderstanding of research funding sources and grant application processesKnowledge of industry trends and best practicesUnderstanding of intellectual property and data sharing policiesProject management skills:Ability to manage timelines, budgets, and resourcesExperience with agile or other project management methodologiesStrong communication skills to collaborate effectively with team members, stakeholders, and vendorsAbility to prioritize tasks and manage competing demandsCommunication and teamwork skills:Strong written and verbal communication skills to communicate insights to stakeholdersAbility to work effectively with cross-functional teams, including business stakeholders, data engineers, and developersAbility to collaborate with others and manage competing demandsAbility to translate business requirements into technical solutionsKnowledge of industry trends and best practicesPeople skills:LeadershipTeamworkStrong communication skillsHigh attention to detailGood time managementHigh Organizational skillsAbility to manage multiple projects simultaneouslyAbility to prioritize tasksAbility to deliver high-quality work on timeTo be successful in this position, the ideal candidate should be able to lead and motivate a team, communicate effectively with stakeholders, and collaborate with cross-functional teams to achieve project goalsInstructions for Cover Letter and Work History/ResumeCover LetterAttach your cover letter (not to exceed two pages) in the Resume / CV / Cover Letter section of the application. The attached cover letter file should include your name. In the body of your cover letter, please include responses to each of the Requested Skills and Attributes listed below.Address the cover letter "To the Hiring Manager."Work History/ResumeAttach your updated resume in the Resume / Cover Letter section of the application. The attached resume file should include your name.Failure to follow these instructions may result in rejection of your application.All application materials will be evaluated for consistency of information, and your letter will be evaluated for grammar, spelling, punctuation, and language use in addition to demonstrated experience.Working ConditionsWork is performed with limited supervisory guidance in an office environment either at DOC's Central Distribution Center or remotely (requires approval process). Ability to rely on extensive experience, a wide degree of creativity and latitude is expected. It involves a high volume of workload with varied duties, and at times, short timeframes. Work may include long periods of sitting and standing, and frequent meetings. Constant use of common office technology, including phones, computers, printers, copy machines, shredders, etc. May require interaction with public. Requires in person and email interaction and collaboration with agency stakeholders and partners.The person in this position is expected to work extended hours on an as-needed basis, especially during legislative session. May require irregular hours, including night and/or weekend work. Infrequent overnight travel out of state.The RDDS division has a team-oriented environment. Working in such an environment requires participative decision-making and cooperative interactions among staff and management. This position may also be required to participate in cross-functional or problem-solving teams as needed. This position is expected to share the mission, vision, and core values of the department; requires active modeling of pro-social behaviors in support of a workplace environment respectful of human dignity, social responsibility, personal growth, and transition readiness; must be able to acknowledge that everyone is capable of positive change, that incarceration provides a powerful opportunity to effective positive change, and that the future public safety of Oregon depends on maintaining environments where such change is valued and nurtured. ADDITIONAL INFORMATIONCriminal Background CheckYou will be subject to a criminal background check if you are a finalist. Adverse results are evaluated on a case-by-case basis and may result in disqualification if the circumstances are directly related to the duties and responsibilities of the position.Reference ChecksBy submitting your application to DOC, you consent to reference checks about your qualifications, your workplace performance, and your work product.United States Employment EligibilityDOC does not offer visa sponsorships. Within three days of hire, you will be required to complete the U.S. Department of Homeland Security's I-9 form confirming authorization to work in the United States. DOC will use E-Verify to confirm that you are authorized to work in the United States.Veterans' PreferenceEligible veterans who meet the qualifications will be given preference in the recruitment process. To receive preference, veterans must attach the appropriate documentation after they receive an email in their Workday inbox requesting the information to verify eligibility. The action item, asking veterans to attach their documentation, will arrive after they have submitted their initial application materials. Visit the Oregon job opportunities Veterans web page for additional details, information, and resources.Conduct ExpectationsBecause of DOC's role in providing justice and upholding the rule of law, employees of the department are required to meet the highest standards of professional conduct and ethics while on the job, and also to maintain those same high standards when taking actions in their personal lives that could reflect on the department. As an employee, you will be expected to preserve the confidentiality of information received in the course of DOC employment.Pay EquityAs an employer, DOC complies with Oregon's pay equity law. Salary offers are made with consideration of the candidate's education and experience. For more information on pay equity, click here.Public Service Loan ForgivenessDOC is an eligible employer for the Public Service Loan Forgiveness program.Questions and SupportQuestionsIf you have questions about the position, please contact the recruiter, Naomi Beverly and reference number: REQ-The fine print:Warning! The system will timeout after 20 minutes of inactivity. You must submit your application after you begin the process - you cannot save your progress and come back to it later.Workday performs weekly maintenance Friday evenings, and the system may be down for several hours. Please plan accordingly.We may also use other factors to help us decide who will move forward, such as your related work experience, education, and overall professionalism of your application materials.This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract.Application information may be used throughout the entire selection process and used in future vacancies. This process is subject to change without notice. The pay and benefits on all announcements may change without notice.
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