JobsEQ by Chmura Logo

Room Service Server - Part Time - PM


Location: Hotel Roanoke, Roanoke, VA 24016
Type: Part-Time, Non-Remote
Posted on: May 19, 2023
Job Type: Part time
Come be a part of something bigger!Benchmark | Pyramid is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home.  Here are just some of the great benefits we offer:Full Time employees have access to Medical and Dental insurance to fit your needsBenchmark University (You can grow both personally and professionally through on-line webinars and self-study courses) 401K match (Let us help you build your financial future)Companywide Hotel Room Discounts (Who doesn’t love to get away)Paid Time OffEmployee Assistance Program (We are here to support you)Employee family events (bring the kids!)Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a fewMany more, please inquire for more detailsYou have a passion for serving people and creating extraordinary experiences through genuine hospitality and superior service to our guests! The Room Server is responsible for assembling and delivering orders to the guest’s room.What you will have an opportunity to do:As a Room Service Server, you will offer world class customer service in greeting and serving our guests food and/or beverage through Room Service delivery. Responsible for assembling and delivering orders to the guest’s room.Position is Part Time. Shift is 3:00 pm - 11:00 pm- 2 to 3 nights a week (may also include other days when coverage is needed. Opportunity to cross train in other F&B areas)Pay is $4.00 per hour plus gratuity and increase after the completion of 90 days. QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCEHigh school diploma or equivalent.Two years full service restaurant experience.Good food and service knowledge.Pleasant personality.Excellent communication skills.Ability to read, write and speak clearly and accurately in English.ESSENTIAL FUNCTIONS:Answer phone and greet guests with a smile and ascertain their dining needsRespond to guest requests in a timely, friendly and efficient mannerEnsure knowledge of menu and restaurant promotions and specialsTake guest food and/or beverage orders and input orders in appropriate point-of-sale systemRetrieve and deliver food and beverage orders in a timely mannerEnsure guest satisfactionServe alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulationsEnsure Room Service is well-stocked at all timesAssist fellow team members and other departments wherever necessary to maintain positive working relationships.Perform other related duties as requested by Manager.MARGINAL FUNCTIONS:Respond to any reasonable task as assigned by supervisor or manager.Help out in other areas of food and beverage as needed.Stocking shelves and reach-ins with product essential to department operation.Cleaning and organizing the work area.What are we looking for?In addition to the above-listed qualifications, the ideal candidate will SOAR.Show UpOwn itAim HighRespect OthersBenchmark Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.