Job Type: Full time
Let Us Power Your PotentialTaylor Corporation is a dynamic, diversified company with big plans for the future ― and your career. We power our employees’ potential and strive to create opportunity and security for every member of the team. If you’re ready for something bigger ― more challenge, more variety, more pathways for professional growth ― we should talk. We’re passionate about our work, we believe there is always a better way, and we’re looking for people like you.Ready to reach your potential? It’s time to look at Taylor.Your Opportunity: Navitor, a division of Taylor Corporation, is looking for a Customer Service Trainer to join our Customer Service Training, Learning, and Development team. In this role, you will be the face that greets new hires and introduces them to life at Navitor!Your Responsibilities:Write curriculum for new hires across the organization. Content includes, but is not limited to: computer systems, workflow processes, and Taylor Corp/Navitor company cultureUpdate current learning resources to assist Customer Service team in finding answers to questions for our customersPresent training information and coach new hires in-person and virtuallyBe a positive and welcoming face for new employees in their first weekYou Must Have:4+ years of Customer Service experiencePrior experience writing and updating curriculumPrior training or teaching experienceWe Also Prefer:Prior experience with the Taylor Corp systemsPrevious experience training an individual virtuallyAbout Taylor CorporationOne of the top five graphics communications companies in North America, Taylor’s family of companies provide a diverse set of products, services, and technologies addressing the toughest communication challenges. For 45 years, Taylor has been a premier provider of powerful and innovative products, services, and expertise for individuals, businesses, and distributors large and small. Our 10,000+ employees spanning more than 25 states and nine countries work diligently to create the interactive, printing, and marketing solutions that have helped build some of the world’s more recognizable brands. Everything we do begins with identifying the unique priorities and needs of our customers and creating one-of-a-kind solutions. We offer a full range of benefits to power our employees’ potential including health, dental, vision, and life insurance; a 401(k) plan; paid time off (PTO) and holiday pay, and more.Taylor Corporation is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Taylor Corporation including all partners and affiliates is an Equal Opportunity Employer/Veterans/Disabled.