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Family Services Specialist I/II (Floyd)

Dept of Social Services - Local

Location: Floyd, Virginia
Type: Full-Time, Remote
Posted on: April 20, 2023
Working Title
Family Services Specialist I/II (Floyd)
Role Title
Job Open Date
Job Close Date Open Until Filled
Is this position funded in whole or in part by the American Recovery & Reinvestment Act (Stimulus Package)?
Hiring Range
$36,993 - $65,000 (Based on Experience)
Dept of Social Services - Local (765-01)
Agency Website
Floyd - 063
Sublocation Position Number
Job Posting Number
Type of Recruitment
General Public - G
Does this position have telework options?
Bilingual/Multilingual Skill Requirement/Preference
Job Type
Full-Time (Salaried)
Job Type Detail
Full-Time Salaried - Non-Faculty- FTS-1
Pay Band
Job Description
Floyd County is a unique mountain community known for its natural beauty, music, arts and diverse, caring people. It is the mission of the Floyd County Department of Social Services ( DSS ) to eliminate poverty, abuse and neglect through the design, implementation, coordination and provision of quality services to the families and children of Floyd County. As Floyd County DSS continues to grow, we have created new positions in our Foster Care & Family Support Units. Depending on the response to this posting, these new positions may be filled as a Family Services Specialist I or Family Services Specialist II. A Family Services Specialist I represents the entry level employees working under close supervision while being trained in program areas such as Adult Protective Services, Child Protective Services, Foster Care/Adoption and Family Support Services. Employees perform routine entry level casework activities and the casework is usually reviewed by the supervisor prior to implementing case action. A Family Services Specialist II represents the full performance level responsible for developing and implementing individualized service plans involving the application of casework methods and basic service level caseloads of Adult Protective Services, Child Protective Services, Foster Care/Adoption and Prevention Services. Employees perform all tasks independently and seek supervisory advice on unusual situations or when policies and procedures require supervisory review or involvement. General work tasks include, but are not limited to: Interprets laws, policies and regulations; Monitors, coordinates and administers specific programs as assigned; Coordinates services within specific areas of responsibility; Interviews and assesses customer needs and other relevant factors such as education/skill levels, abilities, interests and support systems; Informs clients of related service programs rules/regulations and right to participate; Presents cases to determine appropriate services and writes/implements service plans; Provides case management services to monitor compliance; Tracks expenditures, prepares/submits budget estimates and ensures payment for services; Completes necessary federal, state and local planning and reporting requirements; Conducts overall monitoring of programs in specific area of responsibility; Serves as resource to clients and the community in area(s) of expertise; Provides after hours on-call coverage and responds to emergencies in Adult Protective Services, Child Protective Services, Foster Care/Adoption and/or Family Support Services; Testify in court settings, and file court reports and protective orders.
Minimum Qualifications
Minimum of a Bachelor’s degree in a Human Services field or minimum of a Bachelor’s degree in any field with a minimum of two years of appropriate and related experience in a Human Services area as mandated in Section 22VAC40-670-20 of the Administrative Code of Virginia and implemented by the Virginia Board of Social Services.
Some knowledge of: social work principles and practices; human behavior and motivational theory; and social, economic, and health problems.
Skill in operating a motor vehicle and personal computer with associated software (Word, Excel, Access or other word processing programs).
Demonstrated ability to: communicate effectively both orally and in writing; interview, assess needs, counsel and refer clients to other resources as needed; develop and implement service plans in order to insure the delivery of appropriate services to the client; make sound judgments within the framework of existing laws, policies, and regulations; respond to the client’s emotions in order to accomplish services objectives; plan and manage own work activities including service delivery preparing reports, and correspondence, record keeping responsibilities and related activities; establish and maintain effective relationships; and stay abreast of current trends and developments in the social work field. Valid driver’s license.
Preferred Qualifications
Possession of a BSW or MSW degree (Floyd County DSS pays a 10% differential for those holding a MSW ). Demonstrated ability to document and maintain records on new and on-going cases in the state computer information system ( OASIS ).
Considerable experience in the foster care and/or family support program areas & completion of required training experience to knowledge, skills and abilities.
Special Requirements
Employee must be willing to work in the community emergency shelter in the event of a natural disaster or emergency.
Applications/resumes for this position must be submitted electronically through this website. Mailed, e-mailed, faxed or hand delivered applications/resumes will not be accepted.
This website will provide a confirmation receipt when the application/resume is submitted for consideration.
Consideration for an interview is based solely on the information within the application/resume.
Please refer to your RMS account for the status of your application/resume for this position.
Special Instructions to Applicants
Applicants may be subject to a Criminal History Background search, Central Registry search, DMV /driving record check and /or pre-employment drug screen. The Investigation may include: fingerprint checks (State Police, FBI ) local agency checks, employment verification and references, verification of education (relevant to employment), credit checks (relevant to employment) and other checks requested by the hiring authority. This position is covered under Code of Virginia §63.2-160001.1 or §63.2-1720 requiring the finalist candidate to submit to fingerprinting and provide personal descriptive information for a criminal history record check through the Central Criminal Records Exchange and a search of the Central Registry. All offers of employment are contingent upon satisfactory results of the required checks and screenings. Employee must be willing to work in the community emergency shelter in the event of a natural disaster or emergency.
J. Chad Alls
P.O. Box 314, Floyd, VA 24091