Working Title
Benefit Programs Specialist I - Culpeper
Role Title
Local-Classified
Job Open Date
03/24/2023
Job Close Date
04/07/2023
Open Until Filled
No
Is this position funded in whole or in part by the American Recovery & Reinvestment Act (Stimulus Package)?
No
Hiring Range
Starting Salary: $32,415
Agency
Dept of Social Services - Local (765-01)
Agency Website Location
Culpeper - 047
Sublocation Position Number
00054
Job Posting Number
1112636
Type of Recruitment
General Public - G
Does this position have telework options?
No
Bilingual/Multilingual Skill Requirement/Preference
No
Job Type
Full-Time (Salaried)
Job Type Detail
Full-Time Salaried - Non-Faculty- FTS-1
Pay Band
UG
Job Description
A Benefit Programs Specialist I represents the entry level in the occupational group for employees working under close supervision while being trained in determining eligibility for a variety of social services government assistance programs.
The incumbent’s responsibilities are related to the determination and re-determination of eligibility for individuals and families for food stamps, medical assistance, and/or other social services’ benefit programs.
The work is performed within established policies, procedures, and guidelines, but certain aspects of eligibility determination require independent judgment, especially as related to evaluation of social factors influencing eligibility.
The employee interviews persons for assistance, obtains necessary information, evaluates information for consistency and completeness; re-determines continuing eligibility; and explains benefits programs and determines reasons and need for assistance.
The Benefit Programs Specialist I reports to the Benefit Programs Supervisor/Manager.
Minimum Qualifications
Some knowledge of basic human behavior; knowledge of mathematics to calculate percentages, formulas and averages to solve mathematical problems; and interviewing techniques such as data collection and investigation.
Skill in operating a personal computer and the associated office and agency software.
Demonstrated ability to communicate effectively both orally and in writing; provide accurate technical assistance and guidance to internal and external customers on policy and procedures; interview, gather information, and evaluate situations; analyze information; apply common sense understanding to carry out instructions furnished in written or oral form; exercise sound judgment, discretion, tact and resourcefulness in solving problems and drawing logical conclusions; use various types of automated technology to establish and maintain case records, access and retrieve data, create reports and manipulate data; maintain professional ethics related to confidentiality; establish and maintain effective working relationships with others in a positive and tactful manner under sometimes stressful situations and analyze, interpret and apply complex federal stated law and regulations, work collaboratively and cooperatively with internal staff as well as external partners on projects, work successfully independently and as a team member; manage multiple tasks and prioritize workload, and analyze, interpret and apply complex federal stated law and regulations.
High school diploma or equivalent supplemented with additional training and related work experience or any equivalent combination of training and experience which provides the required knowledge, skills and abilities.
Preferred Qualifications
Prefer experience in the use of computer software including MS office and excel spreadsheets. Prefer experience with agency related software.
Experience interviewing, assessing needs, counseling and referring clients to other Social Services resources as needed.
Considerable knowledge & ability to apply policy guidance.
Special Requirements
All applicants are subject to a DMV /driving record check, pre-employment drug screen, Central Registry ( CPS ) check and/or criminal history search.
The investigation may include: fingerprint checks (State Police, FBI ), local agency checks, employment verification and references, verification of education (relevant to employment), credit checks (relevant to employment) and other checks requested by the hiring authority.
Employee must be willing to work in the community emergency shelter in the event of a natural disaster or emergency.
Special Instructions to Applicants
Applications for this position must be submitted electronically through this website. Mailed, e-mailed, faxed or hand delivered applications will not be accepted. This website will provide a confirmation receipt when the application is submitted for consideration. Consideration for an interview is based solely on the information within a fully completed application/resume. Please refer to your account for the status of your application/resume and this position.
Name
Patricia Henshaw
Phone
540-727-0372 x 384
Fax
FAXED APPLICATIONS WILL NOT BE ACCEPTED FOR THIS POSITION
Email
E-MAILED APPLICATIONS WILL NOT BE ACCEPTED FOR THIS POSITION
Address
MAILED APPLICATIONS WILL NOT BE ACCEPTED FOR THIS POSITION