Job Details
Job Location
653 Old Dominion Mem'l Grdns - Roanoke, VA
Position Type
Full Time
Job Category
Admin - Clerical
Description
StoneMors Purpose is People .
We are committed to investing in our employees to help them achieve greatness. We truly believe that our employees are the heart and foundation of our success. As part of our ongoing commitment, we are offering new and improved benefit options for full time employees including 401K with a company match, enhanced training programs, career advancement opportunities and so much more! We are also providing the highest level of safety for our front line workers. Consider the possibilities of joining our award winning culture and team and let StoneMor show you all we have to offer!
Click here to learn a little more about our company culture!
As one of the largest companies in its space, StoneMor Inc. has the privilege of being able to help thousands of people arrange their legacies, and remember and honor their loved ones.
The organization provides a broad scope of products and services through the ownership, development, and operation of cemeteries and funeral homes in multiple states. Customers are able to plan and pre-purchase their burial plot, casket or urn, vault, mausoleum space, and other details connected to a burial.
The Team You Will Work With
We recognize that employees cant show respect and appreciation to customers if the organization doesnt show respect and appreciation to our employees! Therefore, StoneMor is proud to provide our employees with a quality work environment and opportunity for both personal and professional growth. StoneMor Inc. offers rewarding career opportunities within our Administration Department. We are currently seeking a Administrator to join our team!
In addition to significant income potential, we also offer a competitive benefits package for our Full-Time Employees including: Medical, Dental, 401k with a company match, Life, Short-Term Disability, Long-term Disability, Vision, Tuition Reimbursement, Employee Discount Programs, Generous PTO Programs, Volunteer Opportunities & much more!
The Impact You Will Make
This includes record keeping filing, tracking, ordering, computer processing, and communicating with the corporate office. Excellent computer skills are REQUIRED.
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Contract processing and quality control, including verification that all contracts are valid before entry. Includes both Carlib and HMIS Systems.
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Banking duties- cash receipt entry (Dips & Carlib), deposit slips, credit card transactions and bank deposits. May include trips to the bank for actual cash deposits.
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Cemetery daily processing of IOAs (Interment Order and Authorization), following the company standards and policies.
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File maintenance- update customer files and permanent records including all new sales and burials. This includes but is not limited to scanning all documentations as required.
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Human Resources- Coordinate onboarding responsibilities as needed.
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Timely communication with all departments including Home Office.
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Accounts payable- Insure all bills are paid promptly as required by the Procurement Policy. Process all purchases and invoices through the current COUPA system.
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Deeds and Certificates Provide deeds and certificates to Sales Management each week for delivery. Log and process according to your location and or state guidelines. Funeral Home excluded unless a combo location
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Memorial Orders Order Memorials when PIF (Paid in Full). All Memorial orders must have a signed final proof. All orders must be placed only through current processes and systems.
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Trust Certificates Check for accuracy, compare to contracts, sign and place in custom file return (email) to the Home Office Trust Department.
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White Board Meetings ( Attendance is required) Take part in daily meetings between Administration, Maintenance, and Sales Department. Update as required in FIIX
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Manage Work Orders and any First Call Burials etc.. for Park Services in the FIIX Program.
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Track Perpetual Decoration Agreements and give to Park Services to set flowers when necessary.
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Maintain Records of all memos, e-mails, corporate policies, and programs implemented.
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Billing process an invoice for any outside vendors for charges that may be incurred at the location.
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Imaging: Make sure all paperwork associated with the customer is scanned in the appropriate imaging system.
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Adherence and enforcement of company and location policy and procedures.
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Other duties as assigned by the direct supervisor.
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Reports as required for this position, may include Trusting, State required, and month end processing.
Qualifications
Education and/or Experience:
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High School equivalency required.
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Minimum of one year experience in administration or customer service.
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Multi-Line phone skills required.
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Filing skills (Alphabetically)
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Ability to type 40 words per minute with minimal errors
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Data entry skills
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Basic mathematical skills
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Basic computer skills including word processing (Word) and spreadsheet (Excel) applications or Google equivalents
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Must abide by all company policies and keep all employee and customer information confidential.
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Excellent customer service skills
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Proficient organizational skills
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Optimal interpersonal skills
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Ability to multitask efficiently
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Ability to be self motivated
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Able to work well independently or as part of a team.
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Ability to effectively and quickly complete tasks and assignments and meet deadlines.
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Must possess a valid state drivers license and have access to a personal vehicle.
StoneMor Inc. is an Equal Opportunity Employer